LensCrafters

Reviews

• NB

  Noneya Business

  Apr 4, 2026
  5.0
  Location is in a very nice place and inside it’s all nice, clean, and very inviting. Tons of displays of eyewear and it’s a very upscale store, you won’t feel claustrophobic like most locations. Options were plenty, they carried ray ban, Tiffany and company, jimmy choo, monclear, A/X, emporia Armani, Versace, Gucci, Prada, tom ford, Swarovski, D&G, coach, Burberry, and plenty of other high end and other brand, like Oakley, persol, etc. No pressure whatsoever, never did I feel being hounded by a sales rep; I think this was a breath of fresh air and I could pick and try whenever I wanted. The staff were super engaging and enthusiastic when we needed them, we felt welcomed when we walked into the store and literally being told feel free to browse and let us know when you need us. I mean, this is just an awesome staff and store! The young lady by the name of Sumeria (please forgive me I spelled it wrong) helped us figure things out and even allowed us to save the glasses in our profile so we can pull it up later. When we were ready, we had the pleasure of working with Solar, and OMG this guys was funny, professional, and super caring, all in one, such a blast to be helped by him and even though we were buying glasses he made us feel like we were the only people he cared about. All the staff need to get a raise, they were kind, accommodating and caring. We didn’t even feel any pressure or sales pitch during our checkout because it was soo natural and Solar did an amazing job of keeping us happy and welcoming. Great store, great staff, overall the best shopping experience at a Lendcrafter you could ask for, will shop again!
• ML

  Melanie Le

  Mar 27, 2026
  5.0
  Jeffersson was amazing at helping us with our eyeglass needs. He was so knowledgeable, walking us through the different variations per style that we could order. He is also so personable, and we will definitely be back to order more glasses and sunglasses from him. He even remembered helping us with orders in the past. His customer service was above and beyond, and we couldn't have had a better experience at this location of LensCrafters. Highly recommend coming here to see him!
• AW

  Aleck Wong

  Mar 20, 2026
  5.0
  Could not have been any smoother. Great customer service. Got exactly what I needed/wanted.
• JO

  Joseph Orsini

  Mar 9, 2026
  5.0
  "I had a fantastic experience at LensCrafters in One Loudoun! The entire staff was great, but Samyra truly stood out. She helped me pick the perfect glasses and was incredibly informative about the Meta Ray-Bans she was wearing, effortlessly multitasking to answer all my questions. She is pleasant, professional, and just shines bright. Highly recommend!"
• JM

  Just Me

  Mar 5, 2026
  1.0
  Staff kept interrupting me. I asked about the Costa Del Mar rubber frames and they said they had no way to ask the company anymore information about the composite because I previously had the experience of frames bending after they had been set on the dashboard during a sunny day. They said there's no way we can find out any information from the company and talked down to me. One click on Google told me it has a very high melting point. When I approached the staff with a pair of lenses I picked out in order to purchase, the salesperson walked away.

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