Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.9
280 reviews
5 stars
270
4 stars2
3 stars2
2 stars2
1 star4
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing exceptional service.
Product Quality
While many customers appreciated the selection and affordability of frames, there were complaints about the quality of certain products, particularly regarding frame durability.
Appointment Issues
Some customers reported issues with appointment management, including being denied service due to late arrivals and miscommunication regarding scheduled appointments.
Eye Exam Experience
The eye exam process received positive feedback, with customers noting thoroughness and professionalism from the optometrists.
- EAEdward Arevalo1 day ago5.0Great, friendly staff. A very clean place as well
- LLLeann Luong2 days ago3.0I visited last year and had a great experience, but this time it felt like the staff were under a lot more pressure to upsell services and upgrades. Customer service has gone downhill a bit at this location. Be cautious when they offer the $29.99 retinal photo as an alternative to dilation. In reality they can only see about 70% of the eye—so you will likely still need to be dilated anyway. They may want to avoid making the condition to dilation. On the positive side, they did refund the $29.99. Still, I ended up going in to complain about the false impression that was provided because I felt misled. Sharing this so others don’t run into the same misunderstanding.
- JTJulia TimpaneDec 27, 20251.0Staff was really kind and helpful but I learned six months later, after vision changes due to this mistake, that they did not put the reading prescription in my glasses. Without being able to focus my eyes, my vision got worse and I had to get new glasses after only six months. I did not purchase my new glasses from Warby Parker and will not be shopping here again.
- VVVictoria VinarskyDec 13, 20255.0Nicholas was super helpful and kind. He offered his opinions and had good suggestions
- SSShopperDec 6, 20251.0Today I went to the store near Clarendon and had very disappointing customer service from Erica Philips. She presented herself as the store manager and was extremely dismissive at the fact that the frame I purchased from Warby Parker broke while I was cleaning the lenses, very fragile. The only solution presented was that I purchase the same low quality frame. There was no apology presented or any act of disappointment that her company product was so low quality. I took from it that this happens a lot and she was not surprised. Both Erica and the other employee that was literally wearing two evil horns were dismissive and had no concern about proper customer service or trying to Keep the business by being a good face for the company they represent. For me and my family this was my last transaction with warby parker.
Frequently Asked Questions About Warby Parker Clarendon
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What items should I bring when visiting Warby Parker Clarendon?
Bring your eyes to try on frames. For prescription glasses or contacts, bring a digital or physical copy of your prescription. To use FSA or HSA cards, bring them along. This location accepts credit and debit cards only, no cash.
Does Warby Parker Clarendon accept vision insurance?
Yes, the store is in-network with several major insurance carriers and facilitates out-of-network benefits. Coverage may vary by location or plan. More details are available on their insurance page.
Can I get optical measurements and frame adjustments at this location?
Yes, the store offers optical measurements for orders and free frame adjustments for life. An optician is available for adjustments if your frames don't fit perfectly upon arrival.
What is the return and exchange policy for eyewear and contacts?
Warby Parker Clarendon has a 30-day hassle-free return or exchange policy for eyewear and accessories purchased online or in-store. Contact lenses can be returned or exchanged within 30 days if unopened and in the original box.
Can I purchase gift cards at Warby Parker Clarendon?
Yes, physical gift cards are available for purchase in-store or online. E-gift cards are also offered for immediate delivery.
What are the opening hours of Warby Parker Clarendon?
The store is open Monday to Thursday from 10:00 AM to 6:00 PM, Friday and Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is Warby Parker Clarendon located?
It is located at 2800 Clarendon Blvd., Suite R610, Arlington, VA 22201, USA.
How can nearby places enhance my visit to Warby Parker Clarendon?
You can enjoy a sweet treat at Ben and Jerry's Ice Cream or relax with a nail appointment at Acqua Nails before or after your visit. For dining, Indian restaurants like Zaika and Tandoori Nights are nearby to complement your day.
What fitness options are available near Warby Parker Clarendon?
Nearby gyms like Corobus, barre3, and Washington Sports Clubs offer excellent workout opportunities if you want to combine fitness with your shopping trip.
What shopping and entertainment venues can I visit near Warby Parker Clarendon?
Explore nearby shopping centers such as The Crossing Clarendon and stores like Sephora or Eastern Mountain Sports. For entertainment, Bond's Escape Room offers a fun experience in the area.