Staff Quality
Customers consistently praised the friendly, helpful, and professional staff, highlighting specific trainers like Brittany and Joanna for their exceptional service.
Facility Condition
The gym is noted for being clean, well-maintained, and spacious, although some reviews mentioned overcrowding and issues with equipment availability.
Community Atmosphere
Many reviews emphasized a welcoming and supportive community vibe, with positive experiences in group classes and personal training.
Contract Concerns
Several customers expressed dissatisfaction with the gym's membership contracts, citing issues with cancellation policies and perceived pressure during sign-up.
Class Variety
The gym offers a wide range of classes that are well-received, with specific instructors and programs frequently mentioned as highlights.