Onelife Fitness - Ballston

Reviews

• LA

  Lilin Almao

  3 days ago
  1.0
  I always attend the One Life location at 5115 Leesburg Pike, Falls Church, VA 22041, but because I like the Zumba class taught by a teacher named Diego at 7:30, I've gone three times to the location at 4238 Wilson Blvd, Arlington, VA 22203. The first time I went was about three weeks ago, maybe less, on a Monday, I remember. The guy at the reception desk, along with a blonde girl who was also there, told me I should send an email to upgrade my membership. They gave me an email address, and I sent the email right there in front of them. I remember the girl telling me to wait for a response so they could make the adjustment. In this regard, I can say that there should be evidence recorded on the security cameras when I put my phone in their faces and they saw me send the email. At the second class, the girl was there, and I told her they hadn't responded. She said, "Don't worry, you already sent the email." The third time, which was today, almost two weeks later, the same young man... When I clocked in, the receptionist walked me aside and said he needed to see the email I had sent. I was there for over 15 minutes because I've been a member of this gym for more than six months and have a lot of emails. During this time, the guy didn't say a word to me, while I stood isolated, staring at everyone who just saw me there. Finally, a red-haired girl told me I could send the email again, so I gave her my phone and reiterated that I had sent it and that the guy was there. In this regard, I reiterate that the security cameras should be reviewed. Finally, after about 22 minutes I was able to go into the class, which lasts an hour, and I lost approximately 20 minutes of it while I was standing there. So, in conclusion, I had a terrible experience with the service at the Ballston location. I felt very poorly treated and even marginalized. If I want to upgrade my membership, the change should be immediate, considering I requested it. I can pay for it, and secondly, if the process for changes is by mail and so slow, they should train their staff not to harass customers. I just wanted to go to that class, and they only made my experience unpleasant. I don't want to return to that location, and I'm going to request that my membership be canceled because, honestly, I received terrible service. I hope they can train their staff so they don't lose any more customers with the way they treated me; it could even be considered discriminatory.
• ZW

  Zach Wernick

  6 days ago
  5.0
  Awesome experience. Super friendly staff and the gym atmosphere was great
• JC

  John C

  Feb 15, 2026
  5.0
  Great gym. Love it. Biggest complaint - the new dumbbell weight rack in the bottom level does not have weight markings so people will just place dumbbells wherever. This means that the racks are usually a jumbled mess and you have no idea if the weights you want are in use, or a different location entirely.
• AI

  Anne Imamura

  Feb 3, 2026
  5.0
  I have been a member of Onelife Fitness for many years and have always been impressed by the instructors and classes. Since 6 AM is the time slot that works for me I continue to be amazed by the ability of the gym to engage stellar instructors at this time of day. In particular, I would like to mention three current Body Pump instructors who excel in leading the class through the moves and the flow of the particular session, providing options and explaining why and how to do moves correctly. The instructors are: Steven Hsu, Katie Sprinkle and Faith Skeen. I would also like to commend Katy Hyder who has been a mainstay of 6 AM Body Pump for many years.
• JL

  Jeanne LaBella

  Feb 2, 2026
  5.0
  I've been a member of OneLife Fitness, Ballston since 2003 (when it was known as Sport & Health). I need to get my workouts in first thing each morning--otherwise events of the day would interfere with getting to the gym. OneLife Fitness Ballston has excellent 6 am group fitness classes. I'm a regular at Body Pump and yoga and a big fan of instructors Faith Skeen, Steven Hsu, Katie Sprinkel and Katie Hyder for Body Pump. When I'm not lifting weights, I build strength in power yoga under the skilled direction of two wonderful instructors, Heather Feaster and Lorena Ulloa.