LensCrafters

4.8
290 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4238 Wilson Blvd, Arlington, VA
22203, United States

Hours

Reviews

4.8
290 reviews
5 stars
274
4 stars
1
3 stars
0
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service and going above and beyond to assist customers.

Repair Services

Many customers praised the quick and efficient repair services, often provided free of charge, which contributed to a positive experience.

Product Selection

The store offers a good selection of eyewear, including designer frames, which customers appreciated during their visits.

Mixed Experiences

While most reviews are positive, there are a few instances of poor service, particularly regarding staff attitude and responsiveness during busy times.
  • SW
    S. Walker
    Jan 3, 2026
    5.0
    Great practice in a great area with great people! You should schedule💪🏽
  • WB
    Whitney Barreau
    Dec 30, 2025
    5.0
    Great customer service!!!
  • MM
    Mirka
    Dec 29, 2025
    5.0
    The Lens Crafters at the Arlington location (Wilson rd), is the best service we (my spouse included) have experienced since we have been their customers for years. We usually go to the Potomac Mills location as it is convenient being close to our home, but I needed a fast appointment for my eye exam and purchase of new eyeglasses and lenses. Even thou we had to travel with more traffic, the service received was so good that we forgot the distance and traffic encountered. James and Boris were, from the moment we enter the store, attentive, courteous and helpful. They even told me how they could have my purchase delivered to Potomac as more convenient to pick up my eyeglasses. Every question and help needed surpassed my expectations. I was impressed and extremely happy with their customer service and good attitude during this visit. They were Profesionals. I’m very grateful and appreciative with the experience they had provided us. Absolutely happy and satisfied with my purchase.
  • CC
    clout caro
    Dec 22, 2025
    5.0
    came here for the first time for glasses adjustments, and the service was excellent. The staff were so patient and nice, which made us feel welcomed! thank you!
  • YP
    Yasmin Perez
    Dec 1, 2025
    5.0
    Great service. Very friendly and knowledgeable staff. They helped my mom with her glasses and she git them fixed in around 15 mins. Strongly recommend this location

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.