LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Many customers praised the staff for their exceptional customer service, highlighting their friendliness, patience, and willingness to help.
Repair Services
The store received positive feedback for quickly and effectively repairing glasses, often at no charge, which delighted many customers.
Product Selection
Customers appreciated the variety of glasses available, noting the good selection of frames and the quality of products offered.
Mixed Experiences
While most reviews were positive, some customers reported negative experiences related to service issues and upselling tactics.
Staff Knowledge
Several reviews mentioned the staff's expertise and ability to provide helpful recommendations, enhancing the overall shopping experience.
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Arun Natarajan
Nov 14, 2025
5.0
Shawn is amazing . One of the best opticians I have ever been to. You definitely have to come here and make sure to ask for Shawn.
AH
A. Hall
Nov 10, 2025
5.0
My father's glasses needed a new screw, I stopped at this location and James was such a polite lifesaver. He took care of it in less than five minutes. No charge. If you're looking for new glasses or a possible repair, stop by this location in Ballston Quarter. Thanks James!
KS
Kelly Song
Nov 7, 2025
1.0
I ordered a Prada sunglasses at this store in 2022. My glasses never arrived, I went to the store several times in 2023 and 2024 to find my glasses with my order and receipt, no one ever gave me a response. Store manager promised to call me but never. Now it’s 2025 and I am still waiting and looking for my sunglasses.
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I Hanandeh
Nov 4, 2025
5.0
Exceptional service! I stopped by to have my glasses repaired, and the experience couldn’t have been better. Special thanks to Giovanni for his outstanding attention to detail and kindness—he went above and beyond to make sure my glasses looked and fit perfectly again. Highly recommend this place for anyone looking for quality care and expertise in eyewear!
SN
Solange Nana
Oct 29, 2025
5.0
Shawn at the Lenscrafters store pentagon city provides me with an understanding customer service today.
He was patient and presented me with all the options available for me.
Will be back with all my family to have him choose eye glasses for us.
💯 percent SATISFACTION..
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at The Fashion Center At Pentagon City offer?
They provide comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Which designer eyewear brands are available at LensCrafters?
LensCrafters offers brands like Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more.
Does LensCrafters accept vision insurance?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What are the store hours for LensCrafters at this location?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online via their booking link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0800&storeId=10851
Does LensCrafters provide in-store pickup?
Yes, LensCrafters offers in-store pickup services for orders.
What payment options are accepted at LensCrafters?
They accept American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, and Visa.
What nearby stores are close to LensCrafters at The Fashion Center at Pentagon City?
Nearby stores include Abercrombie & Fitch, J.Crew, Banana Republic, GUESS, JD Sports, and Forever 21, among others which you can visit before or after your eye care appointment.
Are there dining options near LensCrafters at The Fashion Center at Pentagon City?
Yes, you can find dining options nearby such as Panda Express, Panera Bread, Pik-A-Pita, Cinnabon, and Barry's Chicken & Seafood which are convenient for a meal before or after your visit.
Where can I park when visiting LensCrafters at The Fashion Center at Pentagon City?
You can use the Pentagon City Mall Parking Garage located close by for convenient access to the store.