Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
520 reviews
5 stars
480
4 stars4
3 stars4
2 stars3
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for their friendly, knowledgeable, and helpful service, with many customers highlighting specific employees like Giovanni, Sean, and Jill.
Repair Services
Customers appreciated the quick and free repairs for glasses, often noting the efficiency and kindness of the staff during these interactions.
Mixed Experiences
While many reviews were positive, there were notable complaints about upselling tactics and poor communication regarding appointments, leading to frustration for some customers.
Product Quality Issues
Several customers expressed dissatisfaction with the quality of glasses purchased, particularly regarding warranty issues and defects.
- GCGregory Clark3 days ago5.0I had messed up my glasses and brought them back to find out if they were fixable. Turns out they were not, but they looked up my account and saw that I had protection on the glasses. They took care of ordering me a new pair. They even reattached one of the arms that had fallen off another pair I had with me and tightened up the other end. It was a great experience.
- PMPeter Malvicini5 days ago5.0Excellent service. Glad I got the extended warranty. Much better than mail order or a big box store. Bought the glasses in Florida had them repaired in DC – a seamless experience.
- STSjomara TraversoDec 20, 20255.0♥️♥️♥️ coming here. For the past 4-5 years and the customer service it’s great ! Giovanny & Sean 5 ⭐️ and the rest of the team also great!
- SSSherrelleNov 21, 20255.0Beyond excellent!!!! Everyone single associate was professional, knowledgeable and kind!
- ANArun NatarajanNov 14, 20255.0Shawn is amazing . One of the best opticians I have ever been to. You definitely have to come here and make sure to ask for Shawn.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at The Fashion Center At Pentagon City offer?
They provide comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands including prescription wearable technology.
Which designer eyewear brands are available at LensCrafters?
LensCrafters offers brands like Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, and more.
Does LensCrafters accept vision insurance?
Yes, they accept most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
What are the store hours for LensCrafters at this location?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule an eye exam online via their booking link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0800&storeId=10851
Does LensCrafters provide in-store pickup?
Yes, LensCrafters offers in-store pickup services for orders.
What payment options are accepted at LensCrafters?
They accept American Express, Apple Pay, Android Pay, cash, check, Discover, Mastercard, and Visa.
What nearby stores are close to LensCrafters at The Fashion Center at Pentagon City?
Nearby stores include Abercrombie & Fitch, J.Crew, Banana Republic, GUESS, JD Sports, and Forever 21, among others which you can visit before or after your eye care appointment.
Are there dining options near LensCrafters at The Fashion Center at Pentagon City?
Yes, you can find dining options nearby such as Panda Express, Panera Bread, Pik-A-Pita, Cinnabon, and Barry's Chicken & Seafood which are convenient for a meal before or after your visit.
Where can I park when visiting LensCrafters at The Fashion Center at Pentagon City?
You can use the Pentagon City Mall Parking Garage located close by for convenient access to the store.