Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
314 reviews
5 stars
301
4 stars4
3 stars0
2 stars3
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service and making the glasses-buying experience enjoyable.
Product Selection
Customers appreciate the wide variety of stylish frames available, often noting the affordability and quality of the glasses.
Store Experience
The store environment is frequently mentioned as clean, organized, and welcoming, contributing to a positive shopping experience.
Expert Assistance
Many reviews highlight the staff's expertise in helping customers find the right frames and lenses, with specific mentions of individual staff members who provided exceptional service.
- CVCindy VJan 2, 20265.0This is a beautiful store. Domo was helpful and other teammates also assisted with getting me cases I liked, and measurements for my progressives. It is a smaller location, and was loud for a bit with one of the guests that was visiting, but otherwise it worked out well and I'm looking forward to getting my glasses.
- JJJaneiferJan 1, 20265.0The customer service was phenomenal. They were super friendly and so knowledgeable. They were able to answer any and all of my questions. They focused on helping us and gave us personalized attention.
- ACA ChatmonDec 31, 20255.0Went in on December 31st so the store was crazy with everyone looking to spend FSA funds by midnight. However, the staff was friendly and efficient. I was able to find two frames that fit my style. Love that they have wide frames - no more marks on the side of my face from ill fitting glasses.
- TSTrevon SteeleDec 29, 20255.0Great selection, fast purchasing process! They know what theyre doing!
- JSJune SuksabyDec 24, 20255.0The service here today was 10/10! I bought two more pairs of glasses, and they also offered to clean and tighten the loose glasses legs. They were so nice and kind and very patient!
Frequently Asked Questions About Warby Parker Old Town
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker Old Town?
Bring your eyeballs to try on frames. For prescription purchases, it's helpful to bring a copy of your current prescription and your FSA or HSA card if you plan to use it. Payments are accepted via credit or debit cards only, as this is a cashless location.
Does Warby Parker Old Town accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate out-of-network benefits. Coverage may vary by location or plan.
Can I get measurements and frame adjustments at Warby Parker Old Town?
Yes, the store offers optical measurements and adjustments. Every frame comes with complimentary adjustments for life, so you can visit anytime for a tuneup.
What is the return and exchange policy at Warby Parker Old Town?
They offer a 30-day, hassle-free return or exchange policy on all eyewear and accessories, whether purchased online or in-store. Contact lenses can also be returned or exchanged within 30 days if unopened in original packaging.
Are gift cards available at Warby Parker Old Town?
Yes, both physical gift cards and e-gift cards are available for purchase online and in stores.
What are the operating hours of Warby Parker Old Town?
The store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Warby Parker Old Town wheelchair accessible?
Yes, the location has wheelchair accessible entrances and parking to accommodate all customers.
What nearby restaurants can I visit before or after shopping at Warby Parker Old Town?
You can enjoy dining at nearby restaurants like Asian Bistro for sushi and Asian cuisine, Hen Quarter for Southern food and drinks, The Rub Chicken & Beer for chicken and beer, Don Taco for Mexican dishes and cocktails, or Five Guys for fast food burgers.
Where can I get beauty and hair services near Warby Parker Old Town?
Nearby options include PR At Partners - Old Town Alexandria and Dominique Snow Salon for hair and beauty services, as well as Heyday Alexandria for spa and skin care treatments.
What lodging options are close to Warby Parker Old Town?
The Sonder hotel is nearby; it’s convenient if you need accommodation within walking distance of Warby Parker Old Town.