Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.9
300 reviews
5 stars
287
4 stars4
3 stars0
2 stars3
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and attentive staff who provided exceptional service and support throughout the buying process.
Store Environment
The store was noted for being clean, well-organized, and welcoming, contributing to a positive shopping experience.
Product Selection
Customers appreciated the wide variety of stylish frames available at competitive prices, making it easy to find suitable options.
Efficient Service
Many reviews highlighted the quick and efficient service, with minimal wait times and prompt assistance from staff.
Overall Experience
Overall, customers expressed high satisfaction with their experiences, often mentioning they would return for future purchases.
- CRcasey rivkinNov 12, 20255.0Great location with attentive staff.
- SPStacy PalmerNov 11, 20255.0I was welcomed when I entered the store. I was asked if I wanted support in looking for frames or to browse on my own. The staff were very helpful and knowledgeable about their products. They were not pushy or trying to sell me something that I was not interested in. Diana was very informative about progressive lenses and explaining next steps once I receive my glasses. It was a great experience and I can’t wait to get my new glasses!
- JOJohanna OchoaNov 8, 20255.0This Warby Parker store was super helpful in ensuring that my glasses had the correct prescription and the replacement wouldn't take too long.
- MAMaria G. Moreno AnteloNov 7, 20255.0Amazing staff working there. Very friendly and helpful. My 8yr old daughter enjoyed her experience buying her first pair of glasses! Thanks WB Old Town.
- JNJames NerswickNov 1, 20255.0Wonderful selection of frames and the staff (especially Jerome) is outstanding! Helpful, polite, and very knowledgeable on all things glasses related. Jerome deserves a raise and or promotion!
Frequently Asked Questions About Warby Parker Old Town
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker Old Town?
Bring your eyeballs to try on frames. For prescription purchases, it's helpful to bring a copy of your current prescription and your FSA or HSA card if you plan to use it. Payments are accepted via credit or debit cards only, as this is a cashless location.
Does Warby Parker Old Town accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate out-of-network benefits. Coverage may vary by location or plan.
Can I get measurements and frame adjustments at Warby Parker Old Town?
Yes, the store offers optical measurements and adjustments. Every frame comes with complimentary adjustments for life, so you can visit anytime for a tuneup.
What is the return and exchange policy at Warby Parker Old Town?
They offer a 30-day, hassle-free return or exchange policy on all eyewear and accessories, whether purchased online or in-store. Contact lenses can also be returned or exchanged within 30 days if unopened in original packaging.
Are gift cards available at Warby Parker Old Town?
Yes, both physical gift cards and e-gift cards are available for purchase online and in stores.
What are the operating hours of Warby Parker Old Town?
The store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is Warby Parker Old Town wheelchair accessible?
Yes, the location has wheelchair accessible entrances and parking to accommodate all customers.
What nearby restaurants can I visit before or after shopping at Warby Parker Old Town?
You can enjoy dining at nearby restaurants like Asian Bistro for sushi and Asian cuisine, Hen Quarter for Southern food and drinks, The Rub Chicken & Beer for chicken and beer, Don Taco for Mexican dishes and cocktails, or Five Guys for fast food burgers.
Where can I get beauty and hair services near Warby Parker Old Town?
Nearby options include PR At Partners - Old Town Alexandria and Dominique Snow Salon for hair and beauty services, as well as Heyday Alexandria for spa and skin care treatments.
What lodging options are close to Warby Parker Old Town?
The Sonder hotel is nearby; it’s convenient if you need accommodation within walking distance of Warby Parker Old Town.