Staff and Service
The staff is consistently praised for being friendly, helpful, and welcoming, contributing to a positive gym atmosphere.
Cleanliness
The gym is noted for its cleanliness and well-maintained facilities, with many customers appreciating the tidy locker rooms and workout areas.
Equipment and Classes
The gym offers a wide variety of equipment and classes, although some customers expressed a desire for more class options and better scheduling.
Membership Issues
Several reviews mention dissatisfaction with membership cancellation policies and pricing, indicating a perception of high costs and aggressive billing practices.
Facility Condition
While many appreciate the spaciousness and views, some reviews criticize the gym's outdated equipment and overall facility condition.