Cleanliness
The gym is frequently praised for its cleanliness, with many reviews highlighting the well-maintained facilities and sanitary conditions.
Staff Performance
Staff members, particularly Leland and Clayton, receive consistent commendations for their friendliness, helpfulness, and excellent customer service.
Equipment Availability
While many customers appreciate the variety and availability of equipment, some reviews mention overcrowding during peak hours and occasional equipment malfunctions.
Community Atmosphere
The gym fosters a welcoming community environment, with members noting the supportive atmosphere and camaraderie among gym-goers.
Safety Concerns
Recent incidents have raised safety concerns among members, particularly regarding a shooting event, which has affected some customers' willingness to continue their memberships.