Frequent stock and dosing issues, rude pharmacy techs, an uncommunicative pharmacist whose reluctant counseling is not private (she will shout from behind the counter), issues with using copay cards that CVS takes -- and they are horribly slow just like their app. The only thing they're fast at is ringing up prescriptions without giving you a chance to see them first, which always gets on my nerves. I have used this location because it's convenient to bundle with other errands in Kingstowne, but man, I have wasted so much time and effort here. Use at your own risk.
JT
John Tas
Oct 11, 2025
1.0
This is the worst pharmacy I have ever been to. On Friday, they called and told me my prescription was ready for pickup, but when I arrived, they said they didn’t have my order. It was Saturday, and my doctor’s office was closed, so I had to go the entire weekend without taking an important medication because of their mistake. I spoke with the manager, but no one seemed to care or take responsibility. I will never use Giant Pharmacy again.
KH
Karen Hetrick
Jul 24, 2025
5.0
The Kingstowne Giant Pharmacy has exceeded our expectations! Penny should be the Pharmacy Manager! She knows her medications and goes above and beyond for her clients! Giant - please listen - you DO NOT want to lose Penny!
FM
farah Mughal
Dec 21, 2024
1.0
They are so rude I needed a prescription for my son they hang up the phone 2 times and when I called back they were extremely rude and impatient with me. Dont ever go to this pharmacy they make you wait forever. They lie and discrimminate.
MT
Matthew Tog
Sep 27, 2024
1.0
If I could give zero stars I would. They never have prescriptions ready, takes forever, then makes you wake multiple times when over an hour to pay for a generic bc it pediatric. Never again. I will be going to a real pharmacy that picks up the phone and has prescriptions ready when you arrive. Not one 4th visit