Smith's Pharmacy

Reviews

• GE

  Glenn Edwards

  3 days ago
  5.0
  Great
• KT

  Kelly Taylor

  Mar 8, 2026
  5.0
  Good service
• MC

  M Cat

  Feb 25, 2026
  1.0
  I'm not sure what their issue is, but It's ridiculous when you're given an NDC# from the Pharmacist and your doctor sends in the RX and they still can't figure out what is needed. Perhaps too many assumptions being made and the wrong people assisting the Pharmacists. I don't know if I'll continue. The back and forth is starting to really make me feel like I need to go elsewhere because I am tired of having to do back flips to get what I need.
• MS

  Mary Sue Smith

  Jan 17, 2026
  5.0
  The pharmacists and technicians are knowledgeable and caring. I've been going here for more than 20 years and I have absolutely no reason to switch.
• EP

  Elise Peterson

  Jan 6, 2026
  1.0
  WORST PHARMACY! Take your business to a pharmacy that actually CARES, because they DON'T. I have been going to this same pharmacy for years, and I have put up with a lot of unfavorable service, but today, the line has been drawn and I am switching to Dicks pharmacy. My parents USED to go to the Woods Cross location, but they stopped going there about 5 years ago. They became fed up and took their business elsewhere. I, on the other hand, only put up with their apathetic attitude and horrible service out of convenience because that is where I get my groceries. I am done. Tell me how it takes from 11:30 to 5 to get a prescription filled? When you call there, most of the time no one answers...then if they do, and you need to speak to the pharmacist, you are placed on eternal hold. When I call to complain, the pharmacist TALKED OVER ME. My doctor sent over my refill at 11:30 a.m., at about 3:00 p.m, their shift changed. The first pharmacist was very RUDE, and said he needed to talk to the doctor before he could fill my medication. The second pharmacist was an airhead. She said it will be ready in 30 minutes (which would be 4:00). My dad went to pick it up for me; he stood in line for 20 minutes, only to be told it wasn't ready. They then said you can go out to the drive thru and it will be ready by the time you get to the window. Well, he gets to the drive up window, and there are 4 cars in line ahead of him, and they AREN'T moving....20 minutes in the car now, and currently he is STILL WAITING (it's now 5:00). They lied about the meds being ready. I had already made 2 trips to pick it up earlier today. TERRIBLE customer service; UNACCEPTABLE! I wish I could leave ZERO stars, because they don't even deserve one star. I wish I would have followed my parents YEARS AGO, because I wouldn't be dealing with this right now... NEVER AGAIN.

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