Smith's Pharmacy in West Valley City, UT is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more.
Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.
This pharmacy is a complete disaster from top to bottom. Every refill turns into a drawn-out mess of broken promises, missed deadlines, and excuses. You can call days in advance, be told it’ll be ready at a specific time, and like clockwork it never is. You wait, and wait, only to be told they’re “still working on it,” or worse, that it’s back-ordered and no one bothered to notify you.
They waste your time, your patience, and your trust. Standing in line for 30+ minutes just to hear “Sorry, we’re busy” has become their routine excuse. Here’s a thought: maybe you wouldn’t be so busy if you were even remotely organized.
This isn’t just bad service it’s sheer negligence. They’ve turned the most basic task in healthcare into a frustrating, time-consuming ordeal. I wouldn’t recommend this pharmacy to my worst enemy.
NN
negra
Nov 6, 2025
1.0
People can't even line up properly here and private information is leaked to whoever is standing right behind you. The prescriptions are too slow compared to any cvs or Walgreens. Go to the Walmart instead. There's too many out of stock prescriptions for it to be used regularly
CM
Cody Manivanh
Nov 3, 2025
1.0
They never pick up the phones when you call. Seems like they are hiring pharmacy tech that is always in training and is not well trained. They can never refill your prescription in a timely manner.
BT
Bryan Than
Oct 19, 2025
1.0
All the time I went this location only 1 person worked for customer long line take so long the prescription slows issues . They are make a lot money or profit to insurance and people very poor services…😢😌😒😩👎🏿..
JC
Jordan Candland
Sep 27, 2025
5.0
Literally all these one star reviews are just a bunch of Karens. The pharmacists here are so kind and half of the staff knows me by name. They always answer the phone when I need to refill something and when I come to refill in person, it takes like 10 minutes to refill multiple meds. They always ask if I have questions and give thorough consultations on new medications. I think Brooke is the pharmacist who is absolutely amazing every single time. Lisa is a fantastic tech as well. I’m so glad I switched to this pharmacy instead of the Walgreens in the same lot. They even help with OTC meds. One time they helped me figure out the correct size band aid I needed. They are actually awesome here and I’ve been coming here for years. They never talk down to me and I never feel judged based on which meds I’m on. Very grateful to always have a positive experience here. 10/10 recommend
What types of vaccinations does Smith's Pharmacy in West Valley City offer?
Smith's Pharmacy offers Tdap, HPV, shingles, flu shots, and COVID-19 vaccines including Pfizer, Moderna, and Johnson & Johnson.
Do I need an appointment for a COVID-19 vaccination at Smith's Pharmacy?
Yes, a COVID-19 vaccine appointment is required. Please proceed to the pharmacy window and inform the attendant about your appointment.
What are the operating hours for Smith's Pharmacy throughout the week?
Monday to Friday: 9:00 AM to 8:00 PM; Saturday: 9:00 AM to 6:00 PM; Sunday: 10:00 AM to 4:00 PM with a break from 1:00 PM to 1:30 PM each day.
Can I refill my prescriptions online for Smith's Pharmacy?
Yes, Smith's Pharmacy offers convenient online tools to request prescription refills and transfers at your own schedule.
What payment methods does Smith's Pharmacy accept?
Smith's Pharmacy accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Smith's Pharmacy have wheelchair accessibility features?
Yes, Smith's Pharmacy provides wheelchair accessible parking, seating, and restrooms, as well as in-store and curbside pickup options.
Is Smith's Pharmacy located near any grocery stores for convenient shopping?
Yes, Smith's Pharmacy is near Smith's Food and Drug, which has a grocery store, bakery, and a pharmacy, making it easy to shop and access pharmacy services in one visit.
Are there any coffee shops nearby where I can relax before or after my visit?
Yes, Starbucks is located nearby, providing a convenient spot for coffee and refreshments before or after visiting Smith's Pharmacy.
What other retail options are available near Smith's Pharmacy?
Nearby retail includes J & J Home and More for home goods, GameStop for electronics and games, and Lowe's Home Improvement for hardware and gardening supplies.
Are there food options close to Smith's Pharmacy for a quick meal?
Yes, Big Daddy's Pizza and Nice Ice Baby Shave Ice are nearby, offering pizza, fast food, ice cream, and smoothies for a quick bite around your pharmacy visit.