Smith's Pharmacy

2.6
72 reviews

About

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Smith's Pharmacy in West Valley City, UT is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more. Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Smith's Pharmacy
5620 W 4100 S, West Valley City, UT
84128, United States

Hours

Reviews

2.6
72 reviews
5 stars
20
4 stars
9
3 stars
3
2 stars
4
1 star
36
  • JK
    Jesse Keisling
    Nov 12, 2025
    1.0
    This pharmacy is a complete disaster from top to bottom. Every refill turns into a drawn-out mess of broken promises, missed deadlines, and excuses. You can call days in advance, be told it’ll be ready at a specific time, and like clockwork it never is. You wait, and wait, only to be told they’re “still working on it,” or worse, that it’s back-ordered and no one bothered to notify you. They waste your time, your patience, and your trust. Standing in line for 30+ minutes just to hear “Sorry, we’re busy” has become their routine excuse. Here’s a thought: maybe you wouldn’t be so busy if you were even remotely organized. This isn’t just bad service it’s sheer negligence. They’ve turned the most basic task in healthcare into a frustrating, time-consuming ordeal. I wouldn’t recommend this pharmacy to my worst enemy.
  • NN
    negra
    Nov 6, 2025
    1.0
    People can't even line up properly here and private information is leaked to whoever is standing right behind you. The prescriptions are too slow compared to any cvs or Walgreens. Go to the Walmart instead. There's too many out of stock prescriptions for it to be used regularly
  • CM
    Cody Manivanh
    Nov 3, 2025
    1.0
    They never pick up the phones when you call. Seems like they are hiring pharmacy tech that is always in training and is not well trained. They can never refill your prescription in a timely manner.
  • BT
    Bryan Than
    Oct 19, 2025
    1.0
    All the time I went this location only 1 person worked for customer long line take so long the prescription slows issues . They are make a lot money or profit to insurance and people very poor services…😢😌😒😩👎🏿..
  • JC
    Jordan Candland
    Sep 27, 2025
    5.0
    Literally all these one star reviews are just a bunch of Karens. The pharmacists here are so kind and half of the staff knows me by name. They always answer the phone when I need to refill something and when I come to refill in person, it takes like 10 minutes to refill multiple meds. They always ask if I have questions and give thorough consultations on new medications. I think Brooke is the pharmacist who is absolutely amazing every single time. Lisa is a fantastic tech as well. I’m so glad I switched to this pharmacy instead of the Walgreens in the same lot. They even help with OTC meds. One time they helped me figure out the correct size band aid I needed. They are actually awesome here and I’ve been coming here for years. They never talk down to me and I never feel judged based on which meds I’m on. Very grateful to always have a positive experience here. 10/10 recommend

Frequently Asked Questions About Smith's Pharmacy

What types of vaccinations does Smith's Pharmacy in West Valley City offer?

Smith's Pharmacy offers Tdap, HPV, shingles, flu shots, and COVID-19 vaccines including Pfizer, Moderna, and Johnson & Johnson.

Do I need an appointment for a COVID-19 vaccination at Smith's Pharmacy?

Yes, a COVID-19 vaccine appointment is required. Please proceed to the pharmacy window and inform the attendant about your appointment.