Planet Fitness

4.2
610 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
3749 S Constitution Blvd, West Valley City, UT
84119, United States

Hours

Reviews

4.2
610 reviews
5 stars
389
4 stars
93
3 stars
36
2 stars
19
1 star
73

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers reported poor service experiences, including rude staff and difficulties with membership cancellation.

Cleanliness

The gym is generally noted for being clean, although some reviews mentioned issues with dust and maintenance.

Crowding

Several customers expressed frustration with overcrowding, especially during peak hours, and issues with the gym's crowd meter.

Staff Friendliness

Many reviews highlighted the friendliness and helpfulness of the staff, particularly during evening hours.

Parking Problems

Numerous complaints about strict parking policies and issues with towing, particularly for larger vehicles.
  • DW
    Dahni Wily
    Nov 16, 2025
    3.0
    Front desk employee made sure my identity wasn't stolen again. Was helpful with my reasons of stopping by. Hydro bed wasn't cleaned/sanitized after last person used. Trash around it and found lost key on hydrobed
  • JC
    J C
    Oct 14, 2025
    1.0
    Bad service
  • EJ
    Emarie Jumawan
    Oct 10, 2025
    4.0
    The gym is organized and clean. I went yesterday for trial pass and I met one of the staff very kind to give me a tour unfortunately I wanted to try on the facilities they provide to be able to decide to get my membership the pass should include all the amenities I asked for the red light theraphy and they declined and said they will only allow it for people that is already a member for some waiver disclosure i mean you could sign a waiver too what's the difference ?I would have sign up with them , they loose a possible lifetime member just because of thier nonsense protocol. I was shopping around to get a membership as I am big for exercise. 4 Star for the staff that show me the place was really nice and friendly .
  • PF
    Patricia Franco
    Oct 6, 2025
    5.0
    Me encanta
  • BC
    Brittani Carey
    Sep 30, 2025
    1.0
    HOLY CROWDED. Why does the app lie? If the meter for crowds is at 0, why is it when I walk in, there is nothing open and it’s a huge waste of time? Doesn’t really make sense. I came in on Tuesday at 6-7 pm, I expected it to be crowded BUT, because the app told me it wouldn’t be, I came to this location instead of the further one I usually frequent (BECAUSE of crowds). I’ll continue to drive to Murray. Thanks anyway! Funnily enough, if you look at Google’s live data for crowd, Tuesday at 6pm is as busy as it gets. Just fix your crowd meter! Why lie?!

Frequently Asked Questions About Planet Fitness

What type of gym is Planet Fitness in West Valley City, UT?

Planet Fitness is a welcoming fitness center and gym offering a Judgement Free Zone® with best-in-class equipment for people of all fitness levels.

What are the operating hours for this Planet Fitness location?

This Planet Fitness is open 24 hours from Monday to Thursday, until 9 PM on Friday, and from 6 AM to 7 PM on weekends.