LensCrafters

4.5
224 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1770 Red Cliffs Dr, St George, UT
84790-8159, United States

Hours

Reviews

4.5
224 reviews
5 stars
194
4 stars
3
3 stars
1
2 stars
3
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and professional, with many highlighting individual employees for their exceptional service.

Eye Exam Experience

Customers reported thorough and informative eye exams, with doctors taking the time to explain procedures and options clearly.

Order Fulfillment Issues

Several customers expressed frustration over delays and issues with receiving their orders, particularly regarding glasses and contacts.

Knowledgeable Staff

Many reviews noted the staff's expertise and ability to assist with selecting frames and lenses, contributing to a positive shopping experience.

Communication Problems

Some customers experienced difficulties with communication, particularly regarding phone responsiveness and order updates.
  • CS
    ctjen stefano
    Oct 29, 2025
    1.0
    I’ve been waiting 16 weeks for the contracts I ordered and was again told they have no idea why I haven’t received them… they are just terrible
  • JT
    James Towle
    Oct 28, 2025
    5.0
    Best eye exam and glasses purchasing experience I have every had. I was impressed with the exam technology - no dilation. The doctor was friendly and explained everything in an understandable manner. The person who help me select lenses and frames understood me and was quickly able to help me. The whole process less than an hour.
  • JW
    Jason Wilson
    Oct 20, 2025
    1.0
    This is only a one star based on one employee. I want to say everyone else is amazing there. I was very stressed over some news I got. When I came out of my exam room I walked over to the glasses and picked one up instantly the only guy working who was (not the Dr.) rushed me saying are those the number one contenders come on over. I had everything I needed in my notes to tell him however somehow ended up with other stuff. I had to go back to get a refund of some of it and was told I'm getting the 1970's version, Down playing what I can afford after the other workers were saying how great my insurance is. I'm scared I'm not going to like the pair I got. I was not offered or told about the warranty. I'm very concerned how I'm going to like what I'm going to receive.
  • LS
    liz shockley
    Sep 9, 2025
    5.0
    Friendly and efficient.
  • CW
    Craig Wall
    Sep 5, 2025
    5.0
    Friendly and on pointe with all my needs

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.