Smith's Pharmacy

3.4
59 reviews

About

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Smith's Pharmacy in Springville, UT is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more. Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Smith's Pharmacy
1117 W 400 S, Springville, UT
84663, United States

Hours

Reviews

3.4
59 reviews
5 stars
29
4 stars
6
3 stars
2
2 stars
2
1 star
20
  • LP
    Larry Prettyman
    Dec 22, 2025
    5.0
    This pharmacy has some top notch pharmacists! This weekend a fill in pharmacist (Matt) was working. I won't go into details, but we had an emergency situation come up that needed to be addressed immediately. The pharmacy was super busy but Matt came through big time. I'm super greatful, thank you!
  • CJ
    Cindy Jackman
    Oct 4, 2025
    1.0
    I called Saturday the 27th to transfer my prescription because my insurance was being dumb. I gave the tech my name and birthday, prescription info as well as the other pharmacy, and my insurance info. I told her it wasn't a huge rush as it wasn't an absolutely critical medication. I had to work Monday and Tuesday, so the first day I could follow up was Wednesday. I called and they said they didn't have it and would need to call again, to which I said okay. I called Thursday, and they said they still didn't have it and didn't know what I was talking about and they could call again. I said forget it and called my pharmacy to get it refilled without insurance. They said they had transferred it to Smith's on Monday after a pharmacist named Sam called and asked for it. So I called Smith's back and told them it had been transferred to Sam on Monday. Suddenly, miraculously, the pharmacist was able to find it, and told me they'd had it ready for several days but didn't have my phone number to call and tell me. I went to pick it up a couple hours later, and I was finally asked for my phone number by the cashier, which I declined to give cause I won't be filling with them again. They also asked my allergies, which I refused to give for the same reason. She then asked if I had insurance, even though I had already given them my insurance. She then informed me they needed to refill the prescription because they hadn't filled it correctly, and needed to give me 90 day supply for insurance. My questions, which I asked a very uncaring pharmacist, are why didn't they ask for my phone number any of the previous times that I called, and why could they suddenly and miraculously find it when I called back the last time? Took almost a week to get a prescription that should have taken two days.
  • CA
    Chance Alots
    Sep 10, 2025
    1.0
    This isn't a review on the staff. They are friendly and helpful. However this location recently tried to charge me over 500 for a prescription that only costs 28 bucks. How can the insurance companies keep getting away with price gouging their customers? Insurance premiums cost my family and I over 500 a month just to be told doctors appointment cost 500 bucks and the prescription costs 5000% more than real price. Going to a local doctors while my insurance has lapsed has brought this to light. Full care is 80 a month, and you can get a discount card if you don't have insurance so there is real price transparency bringing the price down to insurance levels. How is it legal to keep forcing people to pay into a system that in fact makes health care cost 5000% more? This review will stay at a one star however they deserve 0 because what they are doing is legally helping the insurance companies steal from hard working Americans and it should not be tolerated any longer.
  • LM
    Luis Martinez
    Aug 29, 2025
    5.0
    They're always nice, they're usually pretty fast, and always helpful.
  • RC
    Rockinpaparocks Classicrock
    Jan 9, 2025
    1.0
    This pharmacy sucks like all the rest my 3rd pharmacy in last 5 years I give up

Frequently Asked Questions About Smith's Pharmacy

What services does Smith's Pharmacy in Springville, UT offer?

Smith's Pharmacy offers prescription preparation, medication refills, clinical services, health advice, and vaccinations such as Tdap, HPV, shingles, and flu shots.

What are the operating hours for the drive-thru pharmacy service?

The drive-thru pharmacy is open Monday to Friday from 9:00 AM to 1:00 PM and 1:30 PM to 8:00 PM, Saturday 9:00 AM to 1:00 PM and 1:30 PM to 6:00 PM, and Sunday 10:00 AM to 1:00 PM and 1:30 PM to 4:00 PM.