Smith's Pharmacy

2.4
212 reviews

About

PharmacyPharmaciesCOVID-19 Testing FacilityMedical Supply StoreCOVID-19 Vaccine LocationNutrition & Weight LossVaccinationMedical SuppliesPrescription DrugsSleep Apnea Supplies
Smith's Pharmacy in Saratoga Springs, UT is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more. Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Smith's Pharmacy
689 N Redwood Rd, Saratoga Springs, UT
84045, United States

Hours

Reviews

2.4
212 reviews
5 stars
62
4 stars
10
3 stars
5
2 stars
13
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or unhelpful staff, with several instances of poor communication and lack of empathy.

Wait Times

Consistently long wait times were noted, with many customers experiencing waits of 30 minutes or more, often exceeding an hour.

Operational Issues

Frequent complaints about the drive-thru being closed and inconsistent adherence to posted business hours.

Staffing Problems

Numerous reviews mentioned understaffing as a significant issue, contributing to delays and poor service.

Mixed Experiences

While some customers praised the efficiency and friendliness of certain staff members, many others expressed frustration with the overall service quality.
  • AW
    Adam wilson
    Oct 29, 2025
    5.0
    You know I've been to this Pharmacy probably I don't know 10:15 20 times and everybody there has been very helpful nice polite and a lot faster than what they say they'll fill the medication so they tell you it's going to be half an hour it's done in 10 minutes but they just let you know just in case it does take that long they are pretty busy and that's what I've got to say about the Smiths you know
  • BD
    Brandon Dith-Berry
    Oct 16, 2025
    3.0
    Very long wait in the drive thru
  • MA
    Miyah Alba
    Aug 19, 2025
    1.0
    Before coming, I checked their business hours and found that they are closed from 1 - 1:30pm, which is exactly why I LEFT WORK and made the 20 minute drive to collect a much needed prescription by 12:30. What do you know, they were CLOSED. AGAIN (this is the 2nd time I’ve come to find them randomly closed). UPDATE YOUR BUSINESS HOURS and stick to them.
  • MK
    Madisen Kimball
    Jul 13, 2025
    1.0
    Seemed like the pharmacy guy didn’t know what vaccine he was looking for when I asked for the meningitis/Meningococcal vaccine that is a school requirement in the email I received. He said they didn’t have it in stock. I also had made an appointment online for it at this location too, and the Herriman smiths looked it up in your system Friday night that it was in stock here because Herriman didn’t have it either. Smiths Herriman offered to rush order it in but I opted to get it done sooner if possible, just to schedule an appt and have my time wasted. So either the system is wrong or someone at one of the pharmacies does not know what they are doing.
  • YT
    Y T
    Jul 1, 2025
    1.0
    These guys need to take lunch separately instead of closing down the whole shop during lunch. Especially when you have 5 people back there. These people here just don't seem to care.

Frequently Asked Questions About Smith's Pharmacy

What services are offered at Smith's Pharmacy in Saratoga Springs?

Smith's Pharmacy offers prescription refills, vaccination services, medicine, clinical advice, and medical supplies, including Tdap, HPV, shingles, and flu vaccines.

Do I need an appointment to get a COVID-19 vaccine at Smith's Pharmacy?

Yes, a COVID-19 vaccine appointment is required before receiving the vaccine at Smith's Pharmacy.