Business Details
About
Medical Supply StoreProsthetics
The Good Feet Store is all about arch supports. Our personally fit, premium supports are designed to keep your feet in the ideal position (improving balance, alignment, and performance) which can even benefit the feet, knees, hips and back. Good Feet's 3-Step System of premium arch supports has been thoughtfully created to suit a variety of needs including work environments, activity levels, lifestyles, and shoe preferences (even flip flops and heels!) Your feet are about to embark on a journey, and we are here to support you every step of the way. Visit the Good Feet Sandy store to experience the difference for yourself.
Location
Hours
Reviews
4.0
594 reviews
5 stars
387
4 stars
48
3 stars
41
2 stars
28
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are frequently praised for their friendliness, knowledge, and willingness to help customers with their foot issues.
Product Effectiveness
Many customers report significant pain relief and improved mobility after using the arch supports, although some express dissatisfaction with the product's effectiveness.
Pricing Transparency
Several reviews mention a lack of clarity regarding pricing, with customers surprised by the high costs of the products.
Return Policy
Customers express frustration over the no-return policy for insoles, feeling trapped after purchasing expensive products that did not meet their needs.
Mixed Experiences
While many customers have positive experiences, there are notable complaints about the product causing pain and not living up to expectations.
- LCLana CrichtonNov 15, 20255.0Craig is a fantastically knowledgeable technician who puts clients at ease. Personable and great at what he does.
- THTony HealyNov 6, 20255.0I had a great visit for Kristine was able to access my needs and delivered a perfect fit for my feet! I have never had anyone explain in such detail as Kristine did on what I need to have perfect posture! If you go to this store be sure to ask for Kristine!
- SRSteve RichardsNov 3, 20255.0Alicia from the Sandy Utah Good Feet store has been very helpful and caring on my refittings. She genuinely cares about helping me out and I follow her suggestions. I appreciate her sincerity.
- LTLivy TNov 3, 20251.0Terrible. They aren’t responding to any emails I’ve sent. Be prepared to pay a high price of 3000 for a device that doesn’t work. I wasn’t given options or an explanation on trials or returns or on how any of it works. It hasn’t helped at all and they do not know how to respond personally to any of their customers. This place is a 0/10
- NTNita TuitupouOct 30, 20251.0I went in after work and although my salesperson was nice - towards the end of my appointment I was presented with a total bill of a little over $2900. I was told I could pay cash or over several months. I was not given any options to pay less, not get as many arches etc. just strong armed and told there is only a 2 percentile of people who these arches do not work for. I was hesitant and very tired. I ended up paying and immediately regretted it. I contacted the Good Feet store at the email contact on their website. Requesting a refund and have not heard back from anyone. $3000 is an outrageous amount to spend on arches (no shoes or anything but arches) - there are numerous complaints online about these not working - so I would dispute the 2 percentile. Bottom line if I want to return the product and get a refund within 24 hours someone should contact me. I have never given a bad review but this is absolutely unacceptable. I feel like this is a hard sell and all that your store cares about is is the money and not doing right by the consumer.
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce—or even
eliminate—pain. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How are Good Feet arch supports different from regular inserts and insoles?
Good Feet Arch Supports provide firm yet flexible support designed to correct poor foot biomechanics, offering long-term pain relief.
Can arch supports help if I already buy good shoes but still experience foot pain?
Yes, arch supports stabilize the foot inside the shoe, often minimizing or eliminating pain caused by foot problems even if you wear good shoes.
Will I be able to take my arch supports home the same day I purchase them?
Yes. For customers aged 6 and older, the store stocks a full inventory, allowing you to wear your new arch supports home right after fitting.
How do I get a free fitting at The Good Feet Store in Sandy?
Just stop by the store at 11332 S State St. No appointment is necessary, but you can schedule one online if you prefer.
Can I use my HSA or FSA funds to purchase arch supports from The Good Feet Store?
Yes, arch supports are eligible for reimbursement with FSA, HSA, or HRA accounts. However, they are not eligible with limited-purpose or dependent care FSAs. Check with your plan administrator to confirm.
What are the store hours for The Good Feet Store in Sandy, Utah?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Are there dining options near The Good Feet Store in Sandy?
Yes, nearby restaurants include Blue Lemon for breakfast and brunch, The Habit Burger Grill for burgers, and Pizzeria Limone for Italian cuisine, great for meals before or after your visit.
What mobile phone stores are close to The Good Feet Store in Sandy?
AT&T and T-Mobile stores are nearby, which can be convenient if you need mobile services or accessories while visiting the shoe store.
Are there other shoe stores near The Good Feet Store in Sandy?
Yes, nearby shoe stores include Saucony and Chacos, providing more footwear options in the area.
Can I visit a coffee shop near The Good Feet Store while in Sandy?
Yes, Starbucks is nearby, perfect for grabbing a coffee before or after your fitting appointment.