LensCrafters

4.7
308 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
10450 S State St, Sandy, UT
84070-3196, United States

Hours

Reviews

4.7
308 reviews
5 stars
280
4 stars
5
3 stars
2
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Izzy, Saige, and David.

Product Quality

Customers expressed satisfaction with the quality of glasses and lenses, noting that they received excellent fitting and adjustments.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding service inconsistencies and issues with prescriptions.

Efficiency

Several reviews highlighted quick service, with customers appreciating the ability to get glasses repaired or ordered promptly.

Selection

Customers noted a wide variety of frame options available, contributing to a positive shopping experience.
  • CS
    Cameron Salisbury
    6 days ago
    1.0
    Their glasses are no bargain and take about a week to get them if they get them right. Currently going on a month trying to get a set that I lost recently, and have been trying to have them remake them. After the first week, the first set of glasses was completely the wrong set of frames and lenses. After the second week, the next set was the right frames with one correct lens and one wrong lens. After the third week, the third set was exactly like the previous set, they had just re-ordered the same wrong set. Currently waiting on a fourth set that should hopefully be correct. Also, their system for calling or texting to notify that the glasses are in does not apparently work because I get no calls and no text and I have to call them to find out if they’ve arrived yet. They have verified my phone number several times, but it doesn’t seem to make a difference.
  • SV
    siddhant viswanath
    Nov 15, 2025
    5.0
    They got my glasses fixed in 5 minutes and were really helpful You don’t need to get your glasses here to get them fixed!
  • UN
    Uraltugo Novachrono
    Nov 13, 2025
    5.0
    They fixed and cleaned my glasses for the freeskies and now I can see again!
  • EV
    Edmarie Vargas
    Nov 5, 2025
    5.0
    Saige has been helping me and my family for years getting glasses and he’s been the most hopefully and most patient person ever!
  • AG
    Aveline Gago
    Oct 31, 2025
    5.0
    Izzy is so great help me through the whole service broke down all the details and was just overall amazing !!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.