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Warby Parker 9th & 9th

4.7
(253 reviews)

Business Details

922 E. 900 S., Salt Lake City, UT
84105, United States
(801) 657-5992
https://stores.warbyparker.com/ut/salt-lake-city/922-e-900-s

About

OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

Location

Warby Parker 9th & 9th
922 E. 900 S., Salt Lake City, UT
84105, United States

Hours

Reviews

4.7
253 reviews
5 stars
225
4 stars
4
3 stars
3
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing a welcoming atmosphere for customers.

Professionalism

Many reviews highlight the professionalism of the optometrists and staff, with thorough eye exams and clear explanations of procedures.

Logistics Issues

Several customers reported problems with shipping and insurance claims, indicating a need for improvement in logistics and communication.

Product Quality

While many customers praised the selection of frames and overall service, there were complaints about the quality of lenses and issues with prescriptions.
  • GG
    Gabrielle Grubaugh
    Feb 18, 2026
    1.0
    honestly one of the most unprofessional experiences i’ve ever had, i sat for 20 minutes after my exam exam was supposed to start and they had no idea when it would be so i could get my exam. to clarify i was there on time and checked in then sat for 20 minutes before someone even came to check on me. the person working the counter was unhelpful and the only solution was to reschedule me since i had work in 30 minutes. they had no way to even ask the doctor when he would be done. this is super unfortunate since every experience i’ve had here was so wonderful but this left such a bad taste in my mouth.
  • ZZ
    Zach
    Feb 17, 2026
    5.0
    Team was super helpful and helped me pick out styles. Knowledgeable staff. Told me 2 weeks on shipping. We got notification the next day that my glasses are already shipped to the wrong address, despite verifying with the attendant our correct address twice. I am not going to dock stars for the local company, but the corporate Warby Parker needs to review their logistic, I just hope they got the right prescription.
  • SB
    Seth Bell
    Feb 17, 2026
    5.0
    I came here for my first eye exam and new glasses in 20ish years. Everyone here is so kind and accommodating, from first visit to follow-up, even when they're super busy! Y'all are the best! 😊
  • CM
    C9 Market
    Feb 6, 2026
    5.0
    They are always helpful, and have gone above and beyond when I needed something last minute.
  • LW
    Lisa Woodbury
    Jan 23, 2026
    5.0
    This Warby Parker shop is great. I would highly recommend the staff and the doctor. They were all very professional and helpful. The doctor was awesome and very knowledgeable. It was easy to book the appt and it was a quick process to order my new glasses.

Frequently Asked Questions About Warby Parker 9th & 9th

What should I bring?

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.

Do you accept vision insurance?

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).

Brand Certified Facts from Warby Parker 9th & 9th

Warby Parker 9th & 9th partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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