Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Certified by Warby Parker 9th & 9th • Mar 01, 2026
Certified by Warby Parker 9th & 9th • Mar 01, 2026
Reviews
4.7
253 reviews
5 stars
225
4 stars
4
3 stars3
2 stars
6
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing a welcoming atmosphere for customers.
Professionalism
Many reviews highlight the professionalism of the optometrists and staff, with thorough eye exams and clear explanations of procedures.
Logistics Issues
Several customers reported problems with shipping and insurance claims, indicating a need for improvement in logistics and communication.
Product Quality
While many customers praised the selection of frames and overall service, there were complaints about the quality of lenses and issues with prescriptions.
GG
Gabrielle Grubaugh
Feb 18, 2026
1.0
honestly one of the most unprofessional experiences i’ve ever had, i sat for 20 minutes after my exam exam was supposed to start and they had no idea when it would be so i could get my exam. to clarify i was there on time and checked in then sat for 20 minutes before someone even came to check on me. the person working the counter was unhelpful and the only solution was to reschedule me since i had work in 30 minutes. they had no way to even ask the doctor when he would be done. this is super unfortunate since every experience i’ve had here was so wonderful but this left such a bad taste in my mouth.
ZZ
Zach
Feb 17, 2026
5.0
Team was super helpful and helped me pick out styles. Knowledgeable staff. Told me 2 weeks on shipping. We got notification the next day that my glasses are already shipped to the wrong address, despite verifying with the attendant our correct address twice. I am not going to dock stars for the local company, but the corporate Warby Parker needs to review their logistic, I just hope they got the right prescription.
SB
Seth Bell
Feb 17, 2026
5.0
I came here for my first eye exam and new glasses in 20ish years. Everyone here is so kind and accommodating, from first visit to follow-up, even when they're super busy! Y'all are the best! 😊
CM
C9 Market
Feb 6, 2026
5.0
They are always helpful, and have gone above and beyond when I needed something last minute.
LW
Lisa Woodbury
Jan 23, 2026
5.0
This Warby Parker shop is great. I would highly recommend the staff and the doctor. They were all very professional and helpful. The doctor was awesome and very knowledgeable. It was easy to book the appt and it was a quick process to order my new glasses.
Frequently Asked Questions About Warby Parker 9th & 9th
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
Brand Certified Facts from Warby Parker 9th & 9th
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Certified March 01, 2026Yext Knowledge Graph
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