Business Details
About
OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.6
225 reviews
5 stars
198
4 stars
4
3 stars3
2 stars
6
1 star
14
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, enhancing their overall experience.
Customer Service
While many reviews highlighted excellent customer service, some customers reported issues with communication and follow-up, particularly regarding insurance claims.
Eye Exam Experience
The eye exams were generally described as thorough and efficient, with several customers expressing satisfaction with the professionalism of the optometrists.
Product Quality
There were mixed reviews regarding the quality of glasses and lenses, with some customers experiencing issues with prescriptions and product durability.
Store Environment
The store atmosphere was frequently noted as welcoming and comfortable, contributing positively to the shopping experience.
- EGE G5 days ago5.0Always a pleasure coming here. Staff is always helpful, they see you quickly and respond to text messages which is great. Easy to get appointments and easy to adjust if something comes up. Both optometrists are super smart and are very receptive to any special requests or needs. Will always come back here.
- ACAdriana CoronelNov 8, 20255.0I really recommend getting an eye exam at Warby Parker. Dr. Michael Conklin was very patient and helpful. I have astigmatism, and it took almost two months to find the right prescription, but he was supportive and understanding the whole time. The team was also very nice and helpful during my first contact lens trial, which made the whole experience even better 🤓
- DODakota OldhamNov 3, 20255.0I had a great experience shopping here today. Hallie was a ton of help and helped me pick out the cutest glasses. They let me look around and I didn’t feel forced to buy anything… which made me want to buy new glasses! Can’t wait to get them!
- NCNicole CordingleyNov 3, 20251.0The worst eye exam experience of my life -- after 3 months, 10+ pairs of trial contacts, and daily vision migraines, I went to another eye doctor and had a proper and working prescription within a week. The right prescription ended up being far off of all dimensions the Warby Parker team was working on. Incredibly frustrating to have this be a literal constant headache for months and not even get a refund. Feels crazy to have needed a second opinion to get a contacts prescription right. Don't waste your time and vision here.
- JHJaiden HamiltonOct 29, 20252.0The staff is kind, but they have been a nightmare to work with. My insurance says Warby Parker is covered but when I went in the staff said "something wasn't working" with my insurance so I needed to pay out of pocket, but promised me it was covered and they would run my insurance afterwards and refund me. A few days later they told me that, actually, I need to submit the claim with my insurance because the doctor I saw wasn't "set up" with United yet. And honestly, the doctor I saw was not the doctor I had scheduled with in the first place. I've spent so much time on the phone with them and the insurance company - I am so frustrated with this experience.
Frequently Asked Questions About Warby Parker 9th & 9th
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What products and services does Warby Parker 9th & 9th offer?
Warby Parker 9th & 9th offers high-quality prescription glasses starting at $95, sunglasses, progressives, contact lenses, eye exams, and various frame styles and lens options.
What are the store hours for Warby Parker 9th & 9th?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Do I need to bring anything if I plan to purchase prescription eyewear?
You don’t need anything but your eyes to try on frames. For prescription glasses or contacts, bring your current prescription (digital or physical) and any FSA or HSA cards if you plan to use them. The store accepts only credit and debit cards; it is cashless.
Does Warby Parker 9th & 9th accept vision insurance?
Yes, they are in-network with several major insurance carriers and also facilitate out-of-network benefits, though coverage may vary by plan and location.
Can I get optical measurements and adjustments done at this location?
Yes, optical measurements are provided to complete your order, and an optician is available for adjustments. All Warby Parker frames come with complimentary lifetime adjustments.
What is the return and exchange policy at Warby Parker 9th & 9th?
They offer a 30-day hassle-free return or exchange policy on eyewear and accessories. Contact lenses can be returned or exchanged within 30 days if unopened and in original packaging.
Are gift cards available at Warby Parker 9th & 9th?
Yes, both physical gift cards (in-store or online) and e-gift cards are available for purchase.
How can I get to Warby Parker 9th & 9th if I'm visiting nearby places like Centered City Yoga or Salt and Honey Market?
Warby Parker 9th & 9th is located in the East Central neighborhood at 922 E. 900 S., close to places like Centered City Yoga and Salt and Honey Market, making it convenient to visit after yoga or shopping in the area.
What nearby eateries can I visit before or after shopping at Warby Parker 9th & 9th?
You can enjoy meals at nearby restaurants such as Houston TX Hot Chicken, The Crack Shack, HHC, Mazza (Middle Eastern), or try ice cream at Cloud Ninth Creamery and Spilled Milk Ice Cream and Cereal Bar.
Are there any nearby services like salons or fitness centers near Warby Parker 9th & 9th?
Yes, nearby you can find Studio Nine Salon and Spa, Sequel Salon, Great Clips for hair services, and fitness options like Centered City Yoga and New Age Athlete gym.