Warby Parker 9th & 9th

4.7
243 reviews

About

OptometrySunglasses StoreContact Lenses SupplierOptician
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.

Location

Warby Parker 9th & 9th
922 E. 900 S., Salt Lake City, UT
84105, United States

Hours

Reviews

4.7
243 reviews
5 stars
216
4 stars
4
3 stars
3
2 stars
6
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and knowledgeable, providing a positive shopping experience.

Eye Exams

Customers appreciate the thoroughness and professionalism of the optometrists, with many noting the clarity of explanations during exams.

Frame Selection

The store offers a wide variety of stylish frames, which customers find appealing and easy to choose from.

Appointment Issues

Some customers expressed frustration with appointment scheduling and communication, particularly regarding insurance and contact lens orders.

Overall Experience

Most reviews reflect a high level of satisfaction with the overall experience, highlighting the welcoming atmosphere and efficient service.
  • DS
    Don Sanchez
    2 days ago
    5.0
    Have been to Warby Parker for several pair of glasses and sunglasses and have always been more than satisfied with the help and care received from staff and the large selection of frames available at great prices!
  • BD
    Brandon Dickson
    Dec 29, 2025
    5.0
    This was one of the best experiences I’ve had! Taylor made me feel like family from the second I opened the door. She got me checked in and helped me choose some incredible frames from their amazing collection. She walked me through each step of the process. Taylor helped me understand my insurance and made sure I got the most value out of it. 15/10 service! Dr. Conklin was fantastic as well and made me feel very comfortable. He built amazing rapport and I trust him so much. The whole process was truly remarkable. I cannot recommend them enough.
  • JG
    Jennifer Goodfred
    Dec 27, 2025
    5.0
    Really great experience here. The staff, especially Andrew and Keelee, was super friendly and helpful, and they made picking out glasses easy and stress-free. I’m very happy with how everything turned out—definitely recommend!
  • KK
    Krista Klein
    Dec 26, 2025
    5.0
    The sales person I worked with made my experience fantastic. She helped me choose frames, was knowable about the process, made everything painless, easy. Excellent well trained help in stores can be hard to come by- very positive experience indeed.
  • CW
    Cami Willmore
    Dec 23, 2025
    5.0
    Dr. Conklin was fast, very friendly, and did a great job explaining what was going on with my eyes. I felt like I had plenty of time to ask questions and left feeling confident in my treatment plan. The other staff were friendly and helped me choose frames that fit my face well. My overall experience was very smooth and easy.

Frequently Asked Questions About Warby Parker 9th & 9th

What should I bring?

You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.

Do you accept vision insurance?

We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).