Brand Certified
LensCrafters
4.7(493 reviews)
Certified by LensCrafters • Mar 01, 2026
Business Details
51 S Main St, Salt Lake City, UT
84101-4510, United States
Certified by LensCrafters • Mar 01, 2026
(801) 532-4249
Certified by LensCrafters • Mar 01, 2026
https://local.lenscrafters.com/ut/salt-lake-city/51-s-main-st.html
Certified by LensCrafters • Mar 01, 2026
About
Certified by LensCrafters • Mar 01, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Mar 01, 2026
Hours
Certified by LensCrafters • Mar 01, 2026
Reviews
4.7
493 reviews
5 stars
443
4 stars6
3 stars2
2 stars6
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Scott, Nathan, and Sean going above and beyond to assist.
Product Quality
Customers appreciated the wide selection of frames and the quality of the products, although there were some complaints about incorrect prescriptions and issues with glasses.
Repair Services
The business received positive feedback for offering free adjustments and repairs, with several customers noting quick and effective service for fixing glasses.
Mixed Experiences
While many reviews were positive, there were some negative experiences reported, particularly regarding dismissive staff and issues with prescriptions, indicating inconsistency in service.
- JCJohn Cordova5 days ago5.0I had to travel to Utah for business and before I left, I went to a LensCrafters at home and they were not able to make my transitions lenses before I had to leave for Utah. So I had a pair of non-transition lenses made and was told that I could return them within 30 days. When I got to Utah, I went to this LensCrafters and was helped by an employee named Josh, even though it was quite a process for Josh. He stuck with me and was a huge help. He ended up getting me a better price than I would've ever gotten in Los Angeles even though the store was very busy. He gave me his complete attention. I am incredibly grateful for his help this man needs a raise. I highly recommend this location because of Josh. I would give him 10 stars if I could.
- MWMichael WheelerFeb 20, 20265.0Scott was very helpful in choosing the right frame, lens and options for my glasses.
- XAXhelo AlmeidaFeb 9, 20265.0Wanted to recognize the amazing service by Farrah. She was super helpful, knowledgeable, and polite. Made the visit really smooth.
- DBDiane BFeb 8, 20265.0What an incredible experience I had at City Creek LensCrafters! This beautiful store has the very best selection of high-end frames and I found many that I adored before ordering my favorites! I worked with Scott who was incredibly knowledgeable, professional and kind. He has a gift for recommending just the right frame shape & color with your face! Thank you for making LensCrafters my go to in the future!
- LSLuke SmartFeb 6, 20265.0Excellent customer service. After years of buying glasses here without any issues, I noticed one minor detail about my last pair of glasses I wasn’t thrilled with seven weeks after I bought them. The issue could be corrected with occasional readjustment. Instead of readjusting my glasses, they remade them and permanently eliminated the issue without me even asking for that accommodation. They put my satisfaction above profit.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
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