LensCrafters

4.7
482 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
51 S Main St, Salt Lake City, UT
84101-4510, United States

Hours

Reviews

4.7
482 reviews
5 stars
434
4 stars
6
3 stars
2
2 stars
6
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Sean and Nathan going above and beyond.

Repair Services

Numerous reviews highlighted the quick and free repair services offered, with many customers expressing gratitude for adjustments and fixes to their glasses.

Mixed Experiences

While many had positive experiences, some customers reported issues with specific staff members being unhelpful or rude, leading to dissatisfaction.

Product Knowledge

Customers appreciated the staff's expertise in helping them choose frames and understand their prescriptions, contributing to a positive shopping experience.
  • SV
    Shar Veda
    6 days ago
    5.0
    Thank you for helping out if state clients. We also received a nice New Years promotion! Best!
  • DA
    Dustyn Adams
    Jan 1, 2026
    1.0
    The worst store layout I've ever seen. Mens and women's frames are all together and its very difficult to navigate
  • PA
    Pedro Alves
    Dec 31, 2025
    5.0
    I brought in a pair of damaged glasses (bent wire frame), which I thought were surely unfixable and Sean took care of me and got them back to feeling as good as new! Great work and customer service
  • RS
    Rhid S
    Dec 30, 2025
    5.0
    Amazing experience!!!
  • BD
    Blandine Donnez
    Nov 26, 2025
    1.0
    Very disappointed! The guy with a fancy moustache at the entrance very not nice, nor welcoming. Next time if you’re having a bad day, don’t share it with others. Or change your job!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.