Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
478 reviews
5 stars
433
4 stars6
3 stars1
2 stars6
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Sean, Nathan, and Scott.
Repair Services
Numerous reviews highlighted the quick and free repair services offered, with many customers expressing gratitude for adjustments and fixes to their glasses.
Mixed Experiences
While many had positive experiences, some customers reported issues with service quality, particularly with specific staff members, leading to dissatisfaction.
Product Knowledge
Customers appreciated the staff's expertise in helping them choose frames and lenses, with many noting the thorough explanations provided during their visits.
Accessibility Issues
A few reviews mentioned difficulties with scheduling and service availability, including instances of staff being unresponsive or unhelpful.
- KLKayla LOct 14, 20255.0I had an amazing experience at LensCrafters in City Creek (Salt Lake City), all thanks to Nathan! From the moment I walked in, he went above and beyond to help me understand my prescription. Not just handing it to me, but actually taking the time to explain what it meant for my vision and what to expect. He was incredibly knowledgeable, patient, and made the whole process easy and comfortable. Nathan also helped shape and adjust my new glasses to fit perfectly. He didn't stop until everything was just right. It's rare to find someone who genuinely cares about both the product and the customer experience. Nathan was that person for me. Highly recommend asking for him if you go in!
- MCMariane CristobalOct 13, 20255.0I had a wonderful experience at LensCrafters! Caelin was incredibly helpful and friendly throughout my visit. She took the time to answer all my questions, helped me find the perfect pair of glasses, and made the whole process easy and enjoyable.
- CAC AtkinsOct 10, 20255.0Dr. Eastman and the entire team were so kind. They thoroughly explained everything and were very knowledgeable. Great experience.
- CHCorrinne HOct 3, 20255.0Had a pair of aviators I’d started bending around to get a better fit and they fixed them for me free of charge.
- SCsailor covingtonSep 30, 20255.0Best experience! I haven’t had my eyes checked in years and am new to the whole glasses thing! I was welcome by Wed who is so friendly and such a special person. Then Dr. Eastman did my exam and he is truly SO wonderful. I wish he was my grandpa 😂 he explained everything super well and also made me feel really comfortable. Finally, I was helped with billing/glasses fitting by Nathan who was also so kind and explained the foreign language of insurance and lenses to me. 10/10 experience!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer brands like Prada, Burberry, and Versace.
Which vision insurance plans are accepted at LensCrafters?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the LensCrafters store hours?
The store is open Monday to Wednesday from 10:00 AM to 8:00 PM, closed on Thursday, open Friday and Saturday from 10:00 AM to 9:00 PM, and closed on Sunday.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters provides in-store pickup services.
Where is LensCrafters located?
LensCrafters is located at 50 S Main St, Ste 115, in the City Creek Center, Salt Lake City, UT 84101-4510.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam online using LensCrafters' scheduling link or visit their website for appointment booking.
What payment options are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Can customers visiting LensCrafters also find nearby shopping and dining options?
Yes, LensCrafters is located in City Creek Center near popular places like Alo Yoga, gorjana jewelry store, Sunglass Hut, Rocky Mountain Chocolate Factory, and Ebar cafe for shopping and dining experiences.
How can nearby stores like Sunglass Hut complement my visit to LensCrafters?
If you're visiting LensCrafters for prescription eyewear, you can also explore Sunglass Hut nearby for a broad selection of fashionable sunglasses and accessories, providing a convenient one-stop eyewear experience.
Are there any family-friendly stores near LensCrafters?
Yes, nearby stores like Gymboree offer children's clothing, making it convenient for families to shop for eyewear and kids' apparel during their visit to LensCrafters.