LensCrafters

4.8
705 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6191 S State St, Salt Lake City, UT
84107-7258, United States

Hours

Reviews

4.8
705 reviews
5 stars
649
4 stars
12
3 stars
3
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of individuals like Nizhoni, Lindsey, and Savannah for their exceptional service.

Product Quality

While most customers were satisfied with the quality of glasses and lenses, there were some complaints about issues with prescriptions and product durability.

Mixed Experiences

Several reviews highlighted a mix of positive and negative experiences, particularly with the eye exam service and some staff interactions, indicating inconsistency in service quality.

Repair Services

Customers appreciated the quick and free repair services offered, with many mentioning positive experiences when getting adjustments or fixes done.
  • KB
    Kiera Briar
    2 days ago
    5.0
    I stopped by today to get lenses put into two pairs of the same frames. Costco’s lab had previously rejected them because of the inserts, but Lindsey immediately said that was odd and explained they should be able to be put in like normal lenses. She was super knowledgeable, fast, and made the whole process easy. I especially appreciated her help with explaining the different coatings, which can get confusing. Great experience overall—highly recommend this LensCrafters location!
  • JC
    Jake Creason
    Dec 17, 2025
    5.0
    Super helpful and friendly staff. Insurance benefits were implemented seamlessly into my order. Great experience overall!
  • DL
    Dj Low
    Dec 15, 2025
    5.0
    I recently had the pleasure of visiting Lens Crafter, and I can't express enough how exceptional the team made my experience. Ms. Alidine was incredibly knowledgeable and attentive, guiding me through the selection process with great patience. Her expertise helped me find the perfect frames that suited my style and needs. Ms. Izzy brought a warm and welcoming spirit to the store, making me feel comfortable and valued as a customer. Her enthusiasm for helping clients was evident, and she went above and beyond to ensure I had all the information I needed. Ms. London provided outstanding assistance with the technical aspects of my prescription lenses. She took the time to explain the options available and answered all my questions with clarity and insight. Lastly, Mr. Justin demonstrated remarkable professionalism and expertise during my fitting. His attention to detail assured me that I was in good hands. Overall, the teamwork and dedication of Ms. Alidine, Ms. Izzy, Ms. London, and Mr. Justin made my visit to Lens Crafter a truly enjoyable experience. I highly recommend this location for anyone in need of quality eyewear and exceptional service!
  • BD
    Brian D
    Nov 17, 2025
    5.0
    Ailee and the other female working with her were absolutely amazing if I lived in the area, I would definitely go there
  • GB
    Garrison Brooksby-Scott
    Nov 16, 2025
    1.0
    Do not try to get an eye exam here. The contacted service they use has horrible service.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.