LensCrafters

4.8
702 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
6191 S State St, Salt Lake City, UT
84107-7258, United States

Hours

Reviews

4.8
702 reviews
5 stars
646
4 stars
12
3 stars
3
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individuals like Nizhoni, Mary, and London.

Mixed Experiences

While some customers had excellent experiences, others reported rude service and poor communication, particularly with management.

Repair and Adjustment

Customers appreciated the quick and free repairs and adjustments offered by the staff, enhancing their overall satisfaction.

Product Quality

There were mixed reviews regarding the quality of glasses, with some customers expressing dissatisfaction with their prescriptions and others praising the selection and fit.

Timeliness

Several reviews highlighted issues with delays in receiving glasses, although some customers noted that their orders were completed faster than expected.
  • BD
    Brian D
    Nov 17, 2025
    5.0
    Ailee and the other female working with her were absolutely amazing if I lived in the area, I would definitely go there
  • GB
    Garrison Brooksby-Scott
    Nov 16, 2025
    1.0
    Do not try to get an eye exam here. The contacted service they use has horrible service.
  • RT
    Rubbie Thomas
    Nov 10, 2025
    5.0
    I just had two of the greatest reps help my husband and I get frames and sunglasses while staying in our budget. Ailee and Lindsey were amazing and provided a very knowledgeable and professional experience. 10/10 highly recommend!!!
  • EH
    Elizabeth Hansen
    Nov 7, 2025
    5.0
    Dr.Catt was so kinda and friendly. He listened to all my concerns without any hesitation and was very thorough. It easy to be dismissed by some doctors but he was so respectful and attentive. Highly recommend!
  • CG
    Candice Grasser
    Oct 29, 2025
    5.0
    Although not at all good that new lens in my new glasses cracked in less than 6 months at least this LensCrafters fixed my glasses under warranty in a timely manner for only $25

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.