Business Details
About
PharmacyPharmaciesCOVID-19 Testing FacilityMedical Supply StoreCOVID-19 Vaccine LocationNutrition & Weight LossVaccinationMedical SuppliesPrescription DrugsSleep Apnea Supplies
Smith's Pharmacy in Provo, UT is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more.
Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
2.6
125 reviews
5 stars
37
4 stars
9
3 stars
8
2 stars
9
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising the kindness and helpfulness of staff, while others report rudeness and unprofessional behavior.
Wait Times
Many customers express frustration over long wait times, often exceeding 30 minutes, and issues with prescriptions not being ready when promised.
Communication Issues
Numerous reviews highlight poor communication, including failure to notify customers about prescription readiness and difficulties in reaching staff by phone.
Staffing Problems
Several reviews mention understaffing as a significant issue, contributing to slow service and chaotic experiences.
- JSJohn SmithDec 26, 20251.0They don't know what they are doing or know what they are talking about. They are also rude and ignorant all the time
- GRGlenda RobinsonDec 20, 20255.0This is the kindest pharmacy I have been to in Utah I actually live in In Lehi and prefer to drive to Provo to pick up my prescriptions. From pharmacist to staff members they’re always willing to listen and help take care of what I need. I’d give them a 10 star if I could. . Thank You !!!
- BBBonnee ByrneDec 9, 20253.0Why does everyone have to go to lunch at the same time?!!! Hate waiting for the whole Pharmacy crew to come back. . .
- SVsazia vinsonOct 6, 20252.0This pharmacy requested that my prescription refills be transferred to them instead of being filled in WA state where I live, with no warning or attempt to contact me, when I did not request that or give them permission to do that. Because they’re not open on Sundays, I’ve been having horrible symptoms all weekend because of this. They did not return my messages, and while the pharmacist I finally was able to speak to did fix it, she was unsympathetic and was unable to explain why this happened or how to prevent it in future. I would be wary of ever using this pharmacy even once, as they can ruin your life years later for no reason, and they don’t care and won’t even apologize or admit they did anything wrong.
- CLCindy LaursenJul 29, 20251.0Very upset smiths said my prescriptions were delivered but they were not delivered this is lifesaving medicine so where is it?????
Frequently Asked Questions About Smith's Pharmacy
What services does Smith's Pharmacy in Provo, UT offer?
Smith's Pharmacy offers prescription refills, medicine dispensing, health advice, clinical services, and various vaccinations including Tdap, HPV, shingles, and flu shots.
Do I need an appointment for COVID-19 vaccinations at Smith's Pharmacy?
Yes, a COVID-19 vaccine appointment is required. You should proceed to the pharmacy window and tell the attendant you have an appointment.
Which COVID-19 vaccines are available at Smith's Pharmacy?
Smith's Pharmacy offers Pfizer, Moderna, and Johnson & Johnson COVID-19 vaccines.
What are the opening hours of Smith's Pharmacy?
Monday to Friday: 9:00 AM–1:00 PM and 1:30 PM–8:00 PM; Saturday: 9:00 AM–1:00 PM and 1:30 PM–6:00 PM; Sunday: 10:00 AM–1:00 PM and 1:30 PM–4:00 PM.
Can I refill or transfer my prescriptions online at Smith's Pharmacy?
Yes, Smith's Pharmacy provides convenient online tools to request prescription refills or transfers, making it easy to manage your medications on your own schedule.
What payment methods are accepted at Smith's Pharmacy?
Smith's Pharmacy accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
Is Smith's Pharmacy wheelchair accessible?
Yes, Smith's Pharmacy has wheelchair accessible parking, seating, and restrooms to accommodate all customers.
What nearby grocery stores are close to Smith's Pharmacy for convenient shopping?
Smith's Food and Drug supermarket is nearby, ideal for customers to shop for groceries and pharmacy needs in one trip.
Are there nearby financial services near Smith's Pharmacy?
Yes, U.S. Bank and Coinstar ATMs are nearby, which makes it convenient for customers to access banking and currency exchange services when visiting the pharmacy.
What recreational activities can I find near Smith's Pharmacy?
Nearby you can find Blaster Tag for laser tag fun, Fit to Recover Utah County gym for fitness, and My Casa Nutrition for nutrition counseling, providing leisure and health options before or after your pharmacy visit.