Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Location
Hours
Reviews
4.9
116 reviews
5 stars
114
4 stars0
3 stars1
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and attentive, providing excellent customer service.
Product Selection
Customers appreciate the wide variety of stylish frames and affordable pricing available.
Experience
Many reviews highlight a smooth, enjoyable shopping experience, with staff making the process easy and stress-free.
Communication Issues
There are some complaints regarding poor communication and scheduling issues, particularly related to eye exam appointments.
- OROlive Redd3 days ago5.0So so helpful and kind! Even brought out coloring books and toys for my toddler.
- LHLee Hales4 days ago5.0The people at this retailer are very professional experienced and very understanding, they will help you with any questions any issues you may have and are willing to look up your insurance to see what they will cover.
- CCCherie CranerDec 29, 20255.0Very helpful and great to work with.
- WCWhitney CallDec 27, 20253.0My exam went just fine. I was prescribed a specific set of contacts to my sensitive eyes and told that they’d notify me when those contacts were in at the store. This was January, 2025. I waited several months and still wasn’t notified of them coming in to the store. When I called to ask the status, the employee rudely told me if I hadn’t heard back, it was because the order hadn’t arrived yet. So I waited and it’s been almost a year and my prescription is almost expired. I wear glasses everyday, so this wasn’t a necessary purchase, but I expected more communication.
- TCTanner CranorDec 13, 20255.0Super helpful! They brought me a bunch of extra wide frames which is just what I needed
Frequently Asked Questions About Warby Parker University Place
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What do I need to bring for my visit to Warby Parker University Place?
You only need your eyes to try on frames. For purchasing prescription glasses or contacts, bring your current prescription and FSA or HSA card if paying with those. Note, this location accepts only credit and debit cards as it is cashless.
Does Warby Parker University Place accept vision insurance?
Yes, they are in-network with several major insurance carriers and facilitate using out-of-network benefits. Coverage varies by location and plan.
Can I get optical measurements and adjustments at this location?
Yes, the store offers optical measurements and complimentary frame adjustments for life. An optician is available for perfect fitting and tune-ups at any time.
What is the return and exchange policy at Warby Parker University Place?
They offer a 30-day hassle-free return or exchange policy on all eyewear and accessories, including contact lenses in their original unopened box.
Are gift cards available for purchase at Warby Parker University Place?
Yes, physical gift cards can be bought in-store or online, and e-gift cards are also available for immediate use.
What are the store hours for Warby Parker University Place?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and is closed on Sundays.
Where is Warby Parker University Place located?
It is located at 575 E. University Pkwy., #E90, Orem, UT 84097, United States.
What nearby places can I visit around Warby Parker University Place?
Nearby you can find places like Woops! Macarons & Gifts for shopping, Costa Vida Fresh Mexican Grill for dining, and EZ Relaxation for spa treatments.
Are there other eye care providers near Warby Parker University Place?
Yes, Doctors of Optometry - University Place Mall and Insight Eye Care are nearby optometrists who might complement your visit.
Can I enjoy dining options near Warby Parker University Place?
Definitely! Nearby restaurants include Charleys Cheesesteaks, The Cheesecake Factory, Sbarro, Chick-fil-A, and Cold Stone Creamery for a variety of dining choices before or after your visit.