Brand Certified
LensCrafters
4.9(440 reviews)
Certified by LensCrafters • Mar 01, 2026
Business Details
575 East University Pkwy, Orem, UT
84097, United States
Certified by LensCrafters • Mar 01, 2026
(801) 788-3832
Certified by LensCrafters • Mar 01, 2026
https://local.lenscrafters.com/ut/orem/575-east-university-pkwy.html
Certified by LensCrafters • Mar 01, 2026
About
Certified by LensCrafters • Mar 01, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Mar 01, 2026
Hours
Certified by LensCrafters • Mar 01, 2026
Reviews
4.9
440 reviews
5 stars
422
4 stars6
3 stars1
2 stars3
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and accommodating, with many specific mentions of individual employees going above and beyond.
Efficiency
Many reviews highlighted the quick service and efficiency in handling eye exams, repairs, and frame selections.
Product Selection
While some customers appreciated the variety of frames available, others expressed disappointment with the outdated selection and limited options.
Communication Issues
A few customers reported problems with communication, particularly regarding phone inquiries and order updates.
Repair Services
Customers frequently noted the excellent repair services provided, often free of charge, which contributed to positive experiences.
- LBLiz BastidasFeb 20, 20265.0Always a positive experience and everybody is nice and helpful
- KMKen MatysFeb 12, 20265.0The staff at the Orem Mall always seems to have slight issues ordering, but they are vigilant and always get the job done. I also buy from America's Best and Sunglass Hut, but I wish I had all those purchases at LensCrafters. LensCrafters has better contracts with companies to secure different models, whereas places like Sunglass Hut are limited in what they can sell.
- SASamantha AllredJan 23, 20265.0They replaced my nose pieces because the ones I got from Walmart were way too big!! So nice! Lisa was great!
- DBDon BreakwellJan 22, 20265.0Needed repair of my frame. Lara was able to replace the arm of my current frame with that of an old pair that I had. Done in 5 minutes. No charge. Absolutely brilliant. Thanks!
- JIJoshua IversonJan 17, 20261.0Super unorganized company they don’t know what one office is doing from the other when you call them and dial zero the phone makes you listen to all of their messages when they send you a text message saying their classes are in you can’t respond to the text message. My landscaper has better customer communication tools.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at University Place Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also provide prescription wearable technology like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at LensCrafters?
Most vision insurance plans are accepted, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at 575 East University Pkwy?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and is closed on Sundays.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an appointment online by visiting the LensCrafters scheduling page at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=9560&storeId=10851.
Does LensCrafters offer contact lens fittings?
Yes, contact lens fittings are available, which include detailed eye measurements to find the right lenses. There is an additional fee for contact lens fitting and evaluation.
What products can I find at LensCrafters?
Products include high definition lenses, anti-reflective lenses, polarized lenses, traditional lenses, eyeglasses, sunglasses, and frames from designer brands.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters has a wheelchair-accessible entrance to accommodate customers with disabilities.
Are there other eyewear stores near LensCrafters at University Place Mall?
Yes, nearby eyewear stores include Warby Parker, EnChroma, and Insight Eye Care, which offer additional options for eyewear and optometry services.
What dining options are available near LensCrafters at University Place Mall?
Nearby dining options include Charleys Cheesesteaks, Costa Vida Fresh Mexican Grill, The Cheesecake Factory, Chick-fil-A, and Cold Stone Creamery, great for grabbing a meal before or after your visit.
What other retail stores can I visit near LensCrafters at University Place Mall?
Other retail options nearby include Lovesac for furniture, Pandora for jewelry, and Forever 21 and American Eagle Outfitters for clothing and accessories.
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