Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
434 reviews
5 stars
417
4 stars6
3 stars1
2 stars3
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their exceptional service, kindness, and willingness to go above and beyond to assist.
Efficiency
Many reviews highlighted the quick service and efficient processes for eye exams and glasses fitting.
Product Quality
Customers expressed satisfaction with the quality of glasses and lenses, noting improvements in their vision and comfort.
Staff Knowledge
The staff was frequently described as knowledgeable and helpful, providing valuable assistance in selecting frames and understanding options.
Mixed Experiences
Some customers reported issues with service quality and product selection, indicating a need for improvement in certain areas.
- BPBay ParkhurstDec 31, 20255.0ALEX SPENT 30 mins fixing my glasses where the frames were broken and replaced a screw was super professional and didn’t charge me a Dime! Lisa is probably the nicest lady I’ve met and was so loving. I felt so special here! I’m coming back!!!
- BJBret JohnsonDec 25, 20255.0Always quick service and in house care. My go to for glasses for the last 20 years
- POPaul O'ConnorDec 20, 20255.0I tried three other businesses yesterday without success. Then in the middle of a very busy day (holiday season), Lara at LensCrafters went the second mile to take care of me. Two thumbs way up.
- LSLauren StackpoleDec 19, 20255.0They were so great!! I was so stressed because I ran over my glasses yesterday and they were able to get me a new prescription and fit me in!! Lara is amazing and the staff are so nice! I was visibly stressed and they still treated me with unconditional kindness. Super grateful! And my glasses look amazing
- CRCamille RodriguezDec 4, 20251.0My husband, elderly mother, and I went into LensCrafters late afternoon on Dec. 3, 2025,to buy my husband a pair of glasses. Even though I stood at the counter while my husband started looking around, neither of the two workers said "welcome, we'll be with you as soon as possible." I realized that they were with others (within 6 feet of us), but I've been recognized in busy places before. I waited for 10 minutes, and one of them even helped a new arrival 10 minutes later. We put a couple of pairs at the customer desk and sat down, and they still didn't acknowledge us. A "We'll be with you in 45 minutes" could have sufficed. At least then, we could have left sooner than after more than 30 minutes of wasting our time.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at University Place Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also provide prescription wearable technology like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at LensCrafters?
Most vision insurance plans are accepted, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at 575 East University Pkwy?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and is closed on Sundays.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an appointment online by visiting the LensCrafters scheduling page at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=9560&storeId=10851.
Does LensCrafters offer contact lens fittings?
Yes, contact lens fittings are available, which include detailed eye measurements to find the right lenses. There is an additional fee for contact lens fitting and evaluation.
What products can I find at LensCrafters?
Products include high definition lenses, anti-reflective lenses, polarized lenses, traditional lenses, eyeglasses, sunglasses, and frames from designer brands.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters has a wheelchair-accessible entrance to accommodate customers with disabilities.
Are there other eyewear stores near LensCrafters at University Place Mall?
Yes, nearby eyewear stores include Warby Parker, EnChroma, and Insight Eye Care, which offer additional options for eyewear and optometry services.
What dining options are available near LensCrafters at University Place Mall?
Nearby dining options include Charleys Cheesesteaks, Costa Vida Fresh Mexican Grill, The Cheesecake Factory, Chick-fil-A, and Cold Stone Creamery, great for grabbing a meal before or after your visit.
What other retail stores can I visit near LensCrafters at University Place Mall?
Other retail options nearby include Lovesac for furniture, Pandora for jewelry, and Forever 21 and American Eagle Outfitters for clothing and accessories.