Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
428 reviews
5 stars
411
4 stars6
3 stars1
2 stars3
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and professional, with many specific mentions of individual employees going above and beyond.
Efficiency
Many reviews highlighted the quick service for eye exams and glasses fitting, with several customers noting same-day service for prescriptions.
Product Selection
While some customers appreciated the variety of frames available, others expressed disappointment with the outdated selection and limited options.
Repair Services
Customers were generally satisfied with the repair services offered, often receiving quick fixes at no charge, which contributed to positive experiences.
Mixed Experiences
While many reviews were positive, there were some complaints regarding inconsistent customer service and issues with insurance handling.
- JTJefforey ThorpeNov 6, 20255.0Excellent customer service. Lisa, the manager was very helpful!
- DVDiana ValladaresNov 3, 20255.0Great customer service! Love coming here for my yearly exam.
- WCWhitney CardenOct 31, 20255.0Lara and Boston provided over the top customer service! We were visiting from Texas and one of my husband’s nose pieces fell off. They had no trouble replacing both nose pieces, though we didn’t purchase the glasses there, and wouldn’t accept payment!
- ADAlan DaleyOct 11, 20255.0They went above and beyond to help me get the perfect glasses. Staff is professional and very friendly.
- WHWes HendersenOct 7, 20255.0Got an eye exam and prescription glasses made same day in less than 90 minutes. Fast, helpful service. More expensive than Costco, but they didn't make we wait 2 weeks. I would purchase from here again and recommend their services. Good selection of frames, better selection than Costco as well.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at University Place Mall offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also provide prescription wearable technology like Ray-Ban Meta and Oakley Meta.
Which vision insurance plans are accepted at LensCrafters?
Most vision insurance plans are accepted, including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the store hours for LensCrafters at 575 East University Pkwy?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM and is closed on Sundays.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an appointment online by visiting the LensCrafters scheduling page at https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=9560&storeId=10851.
Does LensCrafters offer contact lens fittings?
Yes, contact lens fittings are available, which include detailed eye measurements to find the right lenses. There is an additional fee for contact lens fitting and evaluation.
What products can I find at LensCrafters?
Products include high definition lenses, anti-reflective lenses, polarized lenses, traditional lenses, eyeglasses, sunglasses, and frames from designer brands.
Is LensCrafters accessible for customers with disabilities?
Yes, LensCrafters has a wheelchair-accessible entrance to accommodate customers with disabilities.
Are there other eyewear stores near LensCrafters at University Place Mall?
Yes, nearby eyewear stores include Warby Parker, EnChroma, and Insight Eye Care, which offer additional options for eyewear and optometry services.
What dining options are available near LensCrafters at University Place Mall?
Nearby dining options include Charleys Cheesesteaks, Costa Vida Fresh Mexican Grill, The Cheesecake Factory, Chick-fil-A, and Cold Stone Creamery, great for grabbing a meal before or after your visit.
What other retail stores can I visit near LensCrafters at University Place Mall?
Other retail options nearby include Lovesac for furniture, Pandora for jewelry, and Forever 21 and American Eagle Outfitters for clothing and accessories.