Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
1.9
16 reviews
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1 star
12
- BMBrittany MartinAug 29, 20251.0I so frustrated right now its un believable at this point both my chairs are at this place and I don't have either. Had a schedule to come out they not the lady is blaming me saying I was called and never was no one has one me but last Friday but to tell me they chair was ready no issues ever came up then. I call get time and date its past that no one called to tell me they canceled anything and now I being blamed with. You can't pick up phones this has gone one for over a year fighting for it everything to the pointbi can lose it again and have to start over so pissed right now
- HTHeather TAug 21, 20254.0I've had good experiences with ordering a Sleep Safe bed, adjustments to wheelchair and getting a wheelchair through Shriners with NSM. We were also successful, when many aren't, in getting a Cubby Bed. I recommend asking directly for Phil or Rocco. Otherwise things stall or don't happen. I have mixed feelings.
- SMS MJul 24, 20251.0We had a prescription for a stroller but they tried to order a wheelchair. They lost my child's file, put her name down wrong on the paperwork, and were an hour and a half late for our scheduled appointment. I don't trust this company to get anything right, so I'm taking my business elsewhere.
- EHErin HalversonOct 12, 20234.0I'm on my second wheelchair from this company. Great customer service. My brakes weren't working right and they came to my house to fix them... I was 5 years into the chair, they fixed it as well as they could and then looked at my insurance and told me I could order a new one in (they told me the exact date it could be ordered. I have had wheelchairs that were broken and I would just find another used wheelchair. They had a time period where they were cycling through employees, about the same time as the rest of employment in the USA got strained... they explained and found people to come do the repairs.
- WRWill RogersMar 21, 20191.0Beware of National Seating and Mobility! They will sell you things you don't need just to maximize their profit. We ordered a wheelchair for our son. We are new to this so we didn't know better, but they convinced is to get the power assist wheels (which our son will never use, due to his disability). It turns out those wheels are a $5500 option. There was no transparency in the ordering process. There was no communication from the company in the 6 months it took to get our chair. We called the office time and time again and left messages to try and get some information but got no response. We finally were able to reach someone in the Salt Lake office and they contacted the Ogden office. When we got the chair, the rep forgot the hardware we needed to fold it up. He said he would come back right away. We finally got it 4 months later. The employees are nice enough when you actually get in touch with them, but this company has been a nightmare to deal with. I will never use them again.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility in Ogden offer?
They provide customized mobility solutions focused on comfort, safety, and independence, including wheelchairs, mobility scooters, stairlifts, and wheelchair lifts.
What are the business hours for National Seating & Mobility in Ogden?
Monday through Thursday from 7:00 AM to 4:30 PM, and Friday from 8:00 AM to 12:00 PM. They are closed on Saturdays, Sundays, and major holidays like Christmas and New Year's Day.
Where is National Seating & Mobility located in Ogden?
At 1719 W 2800 S, Unit 102, Ogden, UT 84401, United States.
Does National Seating & Mobility offer repair services for mobility equipment?
Yes, they provide service and repair for mobility equipment, including wheelchairs and scooters.
How can I contact National Seating & Mobility in Ogden?
You can call them at +1 801-392-1010 or email Ogden@nsm-seating.com.
Is National Seating & Mobility accessible for wheelchair users?
Yes, they have a wheelchair accessible entrance and support various home health care equipment needs.
What professional associations is National Seating & Mobility Ogden affiliated with?
They are affiliated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
What nearby places can help me find National Seating & Mobility in Ogden?
Nearby places include Kurious and Co (hair supply store), Thin Air Media (professional photography), and RSD - Ogden (business equipment supplier), all located near the business which can help guide you.
Are there other professional service providers near National Seating & Mobility I can connect with?
Yes, nearby you can find Thin Air Media for event photography and Strategic Global Solutions for building supplies, providing various professional services in the area.
What local businesses near National Seating & Mobility offer services that might be useful before or after a visit?
You might consider stopping by Kurious and Co for hair supplies or Barlow Service Experts for HVAC and plumbing services close to NSM’s location.