National Seating & Mobility

Reviews

• BM

  Brittany Martin

  Aug 29, 2025
  1.0
  I so frustrated right now its un believable at this point both my chairs are at this place and I don't have either. Had a schedule to come out they not the lady is blaming me saying I was called and never was no one has one me but last Friday but to tell me they chair was ready no issues ever came up then. I call get time and date its past that no one called to tell me they canceled anything and now I being blamed with. You can't pick up phones this has gone one for over a year fighting for it everything to the pointbi can lose it again and have to start over so pissed right now
• HT

  Heather T

  Aug 21, 2025
  4.0
  I've had good experiences with ordering a Sleep Safe bed, adjustments to wheelchair and getting a wheelchair through Shriners with NSM. We were also successful, when many aren't, in getting a Cubby Bed. I recommend asking directly for Phil or Rocco. Otherwise things stall or don't happen. I have mixed feelings.
• SM

  S M

  Jul 24, 2025
  1.0
  We had a prescription for a stroller but they tried to order a wheelchair. They lost my child's file, put her name down wrong on the paperwork, and were an hour and a half late for our scheduled appointment. I don't trust this company to get anything right, so I'm taking my business elsewhere.
• LM

  Lori M

  Aug 25, 2021
  1.0
  UPDATE 09/15/21: 3 weeks later still waiting... 08/25/21-Recently I have had to assist my elderly parents with some of their medical and financial affairs. I have been dealing with a few companies that have treated them very poorly. I am beginning to wonder if National Seating Mobility is one of those companies that deals with elderly people and gives them the run around. According to what my parents tell me, National Seating and Mobility has made promises, with no results. My parents have had problems with their power chair since day 1. I have been in contact with National Mobility for about 1 month attempting to resolve the latest problem.
• WR

  Will Rogers

  Mar 21, 2019
  1.0
  Beware of National Seating and Mobility! They will sell you things you don't need just to maximize their profit. We ordered a wheelchair for our son. We are new to this so we didn't know better, but they convinced is to get the power assist wheels (which our son will never use, due to his disability). It turns out those wheels are a $5500 option. There was no transparency in the ordering process. There was no communication from the company in the 6 months it took to get our chair. We called the office time and time again and left messages to try and get some information but got no response. We finally were able to reach someone in the Salt Lake office and they contacted the Ogden office. When we got the chair, the rep forgot the hardware we needed to fold it up. He said he would come back right away. We finally got it 4 months later. The employees are nice enough when you actually get in touch with them, but this company has been a nightmare to deal with. I will never use them again.

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