Smith's Pharmacy

2.9
149 reviews

About

PharmacyPharmaciesCOVID-19 Testing FacilityMedical Supply StoreCOVID-19 Vaccine LocationNutrition & Weight LossVaccinationMedical SuppliesPrescription DrugsSleep Apnea Supplies
Smith's Pharmacy in North Ogden, UT is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more. Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Smith's Pharmacy
2434 N 400 E, North Ogden, UT
84414, United States

Hours

Reviews

2.9
149 reviews
5 stars
53
4 stars
14
3 stars
8
2 stars
11
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service from staff, with several mentioning unhelpful attitudes and lack of professionalism.

Prescription Fulfillment

Numerous reviews highlighted issues with prescriptions not being ready or filled correctly, leading to frustration and delays.

Communication Issues

Customers frequently experienced problems with the pharmacy's communication, including unanswered phone calls and lack of updates on prescription status.

Staff Attitude

Several reviews noted that while some staff were friendly, many others displayed a negative attitude, contributing to a poor customer experience.

Efficiency

Customers expressed dissatisfaction with long wait times and slow service, particularly during busy periods.
  • GK
    Grayson Kingston
    3 days ago
    1.0
    I always had the worst experiences. First of all why do they have to close from one to 1:30 PM for lunch can’t they just have one or two people stay there and take turns taking a lunch break? It’s ridiculous and I just went to it, and they told me they are two days behind and that it would be 45 minutes.
  • AP
    Alexandra Perez
    5 days ago
    1.0
    My Dr put in my medicine 12 hours ago- waited in line for half an hour just to be told it is STILL- not ready and will take another half hour. Go somewhere else to get your meds.
  • KJ
    Katie James
    Dec 31, 2025
    1.0
    This pharmacy sucks. Save yourself the hassle and go somewhere else.
  • BW
    Brock “sexybuffman” Wilcox
    Dec 28, 2025
    1.0
    Context: I have no issues wearing a mask. I imediatly put one on when I see they are provided and Im ill. Wore one at the Dr without being prompted to do so today, and would have in smiths if there were some provided. My mask I got from the Dr was contaminated long before that, in the clinic parking lot. I went in to get my prescription, and there was only 2/3 being worked on with no trace of the third. I called my clinic and they verified that it had been sent on their end and they resent it to smiths anyway. I went home during their lunch and returned maybe 2 hours later. After seeing my medication, the attendant said I need to be wearing a mask. I gestured to where because I would gladly put one on. She said they dont provide them. And said to not breathe in people. 100% ma'am. Thats what I did and im staying away. Then they gave me the wrong medication. Its an option but not my first choice. I asked about it. She said that they dont stock the one I wanted and that in the notes it said to give me this one instead. Not entirely true. The notes stated that if its not covered (meaning by my incurance) the other one can be a substitute. It didnt say provided, it said covered. An easy oversight. I just asked if there was a miscommunication. Instead of saying oops that might have happend, she doubled down and said there wasnt a miscommunication. They made no effort to clarify with my clinic. I know they are busy, but I wanted my preferred medication. Good job pharmacy technician for looking at my meds and not my test results! You can take this medication as preventative action!!
  • KC
    Karlie Campbell
    Dec 24, 2025
    1.0
    If I could give negative stars I would. This has to be the most incompetent pharmacy I’ve ever gone to. I’ve now been told three separate times that my medication is ready to pick up and every time I go to pick it up it my medication isn’t ready, and to pick it up on a different day.

Frequently Asked Questions About Smith's Pharmacy

What services does Smith's Pharmacy in North Ogden provide?

Smith's Pharmacy offers prescription refills, medication dispensing, health advice, clinical services, and vaccinations such as Tdap, HPV, shingles, and flu shots.

What are the operating hours of Smith's Pharmacy?

The pharmacy is open Monday to Friday from 8:00 AM to 1:00 PM and 1:30 PM to 8:00 PM, Saturdays from 9:00 AM to 1:00 PM and 1:30 PM to 7:00 PM, and Sundays from 10:00 AM to 1:00 PM and 1:30 PM to 5:00 PM.