At Central Valley Medical Center, we encourage patients to be active participants in their care. Communication is a key aspect of the recovery process. If there are aspects of your treatment that you are not comfortable with, if you are having unexpected aches and pains, if you are concerned a doctor has overlooked something, please speak up! Our team of medical professionals and support staff are knowledgeable and trustworthy caretakers, but patient input is vital to ensuring their attention is focused on the issues most important to you.
During your stay at Central Valley Medical Center, we want you to be comfortable knowing that each member of your care team knows you and is familiar with your thoughts and concerns.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.