Rocky Mountain Orthopedics of Utah

Reviews

• CS

  Christopher Speers

  Jan 13, 2026
  3.0
  Mark Scholl is a great doctor (5 stars), but the communication from his office is horrible (0 stars). It took two weeks to get my MRI scheduled. I never received a call that they had the MRI results. My surgery in late December almost didn't happen. When I called the hospital the Saturday before my surgery they had no records of me or my upcoming surgery despite the office saying they were going to schedule it a month prior. I just went to a follow-up appointment post surgery, but the Tooele office was closed. The main person for Dr Scholl never answers my calls and never returns my voice mails. When I reached out to the main office they said they had tried to call me 3 times but my phone has no records of any attempted calls from them and definitely no voice mails. Get your communication act together.
• CJ

  Casie Jensen

  Nov 11, 2025
  5.0
  I had foot and ankle surgery in 2017 and was totally fine until 2023 when I slipped in the snow and fell. I knew something was wrong and my ankle hurt so bad for months. I had to have a knee replacement so I had to put off the ankle for a while but, in early 2024, I was on the hunt for someone to help me with my ankle. My knee replacement had caused me to develop Plantar Fasciitis and then spread to the other foot too. I started Physical Therapy for it and then both Achilles Tendons started to hurt really bad. I saw multiple surgeons and they all blamed me for having a knee replacement, some said they would only treat one issue and not all 3 issues, etc. Someone at work recommended Dr Clark Larsen and I took a shot in the dark. I straight up said I will not be doing Physical Therapy. He said, That's fine. I think we need to scope it and see what's going on and then we can fix the Achilles and Plantar Fasciitis. So, I had surgery in August on my right foot. I came out partial weight bearing, in a boot. After a 3 in 1 surgery!! I woke up already feeling better! October 16th, had surgery on my other foot. Same surgery but, with bone spur removal. Woke up no weight bearing due to the spur but, I already felt better! I just graduated out of my boot today and I feel great!! I have recommended Dr Larsen to 6 other people so far because he helped so much AND LISTENED!! That is so incredibly hard to find! I'm so happy with the result of both feet! And, I can literally not even see some of the incisions because they are so small and healed so well!. 10+ Stars. Only Podiatrist I recommend. And the front desk staff and the MA's are all so incredibly nice! Everyone has been so fantastic. It was awesome going from puking my guts out in pain for 2 years to feeling like I can just walk around without issues! I promise, you won't be let down by coming here!
• NS

  Nicole Sutorius

  Oct 7, 2025
  1.0
  ⚠️ Important Warning: Hidden Out-of-Network Costs at The Surgery Center at Cottonwood used by RMF&A I want to share my experience to help others avoid a costly and frustrating situation. I chose Dr. Larsen for my surgery specifically because he is listed as In-Network with my insurance provider. I have absolutely no complaints about the care I received—Dr. Larsen and his staff were excellent in every clinical aspect. However, the way the surgery was handled from an insurance and billing standpoint was deeply problematic. After it was determined I needed surgery, I met with a staff member to schedule it. I was advised to book it 3–4 weeks out due to my insurance’s slow approval process. I was told they would notify me if there were any issues. No one ever mentioned that the Surgery Center at Cottonwood—where the procedure would take place—was Out-of-Network. In fact, I wasn’t even told where the surgery would be performed until one week before. A week prior, I received a call from the Surgery Center’s Billing Department informing me I’d need to pay a specific amount on the day of surgery. When I asked why it was so high, I was told I hadn’t met my deductible. That explanation seemed reasonable, so I didn’t question it further. Crucially, I was never told this was my Out-of-Network deductible. On the day of surgery, I was handed multiple forms to sign. One disclosed that Dr. Larsen is part-owner of the Surgery Center—standard for conflict-of-interest transparency. But nowhere did I see a clear indication that the facility was Out-of-Network. Two months later, I discovered the claim had been processed as Out-of-Network. I was shocked. I contacted my insurance company, who confirmed that the Surgery Center at Cottonwood is not in-network. I then reached out to Dr. Larsen’s office, thinking the claim had been submitted incorrectly. They informed me that Dr. Larsen performs most of his surgeries at that center and that I should have been told this beforehand. They referred me to the Surgery Center. This was especially surprising because Dr. Larsen’s office had assured me they would handle the pre-approval. Clearly, they did not. When I called the Surgery Center, they said most insurance companies consider them Out-of-Network and that I should have been informed during the billing call. They also claimed I signed a form acknowledging this. I asked to see the form. Apparently, one page listed my insurance info with the acronym “OON” next to it—meaning “Out-of-Network.” I didn’t notice it, nor would I have understood what it meant. I was told to contact the Billing Department to resolve the issue. When I did, I explained that I was never clearly informed. Their response? “It shouldn’t matter if it’s in or out of network—we adjust our billing to match In-Network rates.” That may work for some, but not for me. Had this been billed In-Network, I would have met my Out-of-Pocket Maximum, and subsequent medical expenses for my family would have been fully covered. Instead, I’m now facing over $5,000 in costs that should have been avoided. I was never given a choice of where my surgery would be performed, nor was I informed that the facility was Out-of-Network—despite both the doctor’s office and the Surgery Center knowing this. That’s not just a miscommunication—it’s unethical. I’m currently filing an appeal with my insurance company, though I expect it will be denied since they followed protocol. The fault lies squarely with the doctor’s office and the Surgery Center. I’m sharing this so others don’t fall into the same trap. Always double-check not just your doctor’s network status, but also the facility where your procedure will take place. Ask explicitly. Get it in writing. Don’t assume anything.
• TT

  T T

  May 5, 2025
  5.0
  Dr. Hansen has been outstanding. He has provided above and beyond service, is very wise, great bedside manner, and expert skills during surgery.
• PO

  Patrick Christensen (OniRyuX)

  Nov 4, 2022
  4.0
  Satisfied with every aspect, besides that paperwork filings can be delayed some of the time, but only because of how busy they get. Aside from that it is a little frustrating the availability of my doctor but he does work through another clinic so that's understandable.