Brand Certified
National Seating & Mobility
2.5(20 reviews)
Certified by National Seating & Mobility • Mar 08, 2026
Business Details
6553 S Cottonwood St, Murray, UT
84107, United States
Certified by National Seating & Mobility • Mar 08, 2026
(801) 281-6601
Certified by National Seating & Mobility • Mar 08, 2026
https://locations.nsm-seating.com/ut/murray/6553-s-cottonwood-st
Certified by National Seating & Mobility • Mar 08, 2026
About
Certified by National Seating & Mobility • Mar 08, 2026
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
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Location
Certified by National Seating & Mobility • Mar 08, 2026
Hours
Certified by National Seating & Mobility • Mar 08, 2026
Reviews
2.5
20 reviews
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1 star
12
- CCCraig ClarkOct 17, 20251.0The navigator was one of the most unhelpful and rude employees I have ever encountered. I have already been experiencing issues scheduling an appointment for an assessment. The employee began to project their insecurities onto me and hung up on my face. Call occurred around 11:00AM on 10/17/2025. I wish I had remembered the customer service representative's name, but unfortunately, she was trying very hard to get me off the phone.
- SHSherry HeathAug 8, 20171.0Never will I go through them again. Called over a month in advance for bath chair that I needed for daughter after surgery and they waited till it was less than a week of when I needed to receive it to bill insurance. Told me they didn't bill insurance because they knew it would be denied (I already had it approved through the insurance when called to order). The only good thing about this company was the delivery guys. They lied to me about records they were waiting to receive to send into the insurance (after she already told me they didn't bill because knew it be denied) and that's why they hadn't sent it into insurance till a week before I should be receiving it! They don't communicate what so ever! Worst experience!!
- JSJB SJun 15, 20161.0We've had nothing but problems with this company. They take forever to do any work on my son's chair, then mess it up when they do finally repair it. They won't answer their phones or return messages promptly either. They said they'd call me as soon as his chair was ready. I called them an hour after they said it would be done and they said it had been ready for awhile, but they had gotten distracted and forgotten to call. We'd use another company, but repair companies will only work on chairs you bought from them. I guarantee you our next wheelchair will be bought elsewhere!
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What services does National Seating & Mobility offer?
National Seating & Mobility provides one-of-a-kind mobility solutions, remote evaluations, and service & repair, focusing on comfort, safety, and independence for clients.
Where is National Seating & Mobility located?
It is located at 6553 S Cottonwood St, Murray, UT 84107, USA.
What are the business hours of National Seating & Mobility?
Open Monday to Thursday from 7:00 AM to 4:30 PM, Friday from 8:00 AM to 12:00 PM, and closed on weekends and certain holidays.
How can I contact National Seating & Mobility?
You can reach them by phone at +1 801-281-6601 or email at SaltLakeCity@nsm-seating.com.
Does National Seating & Mobility accept debit card payments?
Yes, they accept debit card payments and also offer in-store shopping.
Is National Seating & Mobility accessible for wheelchair users?
Yes, the location has wheelchair accessible parking to accommodate clients.
Which nearby medical centers could I visit before or after coming to National Seating & Mobility?
Nearby medical centers include Intermountain Heart Institute Cardiovascular Surgery and Intermountain Medical Center Surgical Oncology, offering specialized health services.
Are there healthcare professionals near National Seating & Mobility for clinical support?
Yes, several nearby physicians and physician assistants like Tiina M. Thorley, PA-C, and Ben V. Christensen, PA-C provide medical and vascular care.
What nearby businesses can assist with home or construction needs around National Seating & Mobility?
Nearby businesses such as HistoricWoods by LunarCanyon (carpet and lumber store) and Warrior Built Company (construction services) can assist with home improvement projects.
Where can I find food or catering options near National Seating & Mobility?
You can check out utahfoodtrucks.net nearby for food truck dining and catering options near the location.
Brand Certified Facts from National Seating & Mobility
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