National Seating & Mobility

Reviews

• CC

  Craig Clark

  Oct 17, 2025
  1.0
  The navigator was one of the most unhelpful and rude employees I have ever encountered. I have already been experiencing issues scheduling an appointment for an assessment. The employee began to project their insecurities onto me and hung up on my face. Call occurred around 11:00AM on 10/17/2025. I wish I had remembered the customer service representative's name, but unfortunately, she was trying very hard to get me off the phone.
• ME

  Margo Evans

  Sep 8, 2025
  5.0
  ⭐⭐⭐⭐⭐ We had an excellent experience with Weston Heather and Tony Evans when they helped us with a power wheelchair repair. Tony was fantastic—he assisted us with the ticket, carefully assessed our needs, and even transferred us to the Salt Lake office to ensure we received the right support. Heather was quick to return our call and scheduled an appointment for Weston to come out and assist us. Weston went above and beyond to fix the issue with the wheelchair's speed, providing prompt and professional service. All three employees demonstrated outstanding customer service, making us feel valued and cared for. We are incredibly grateful for their help and especially for the same-day service. If we could, we would give 500 stars! Thank you all for your dedication and kindness!
• BS

  Bill Schoenfeld

  May 23, 2023
  1.0
  My mother's wheelchair is less than 3 years old the batteries have had to be replaced which took several months to get it fixed now the motherboard is gone out and it's going to take up to three months to get the part in because they never have anything in stock so now my mom has had her Mobility taken away do too horrible management.
• KM

  karim mardanlou

  Dec 15, 2019
  5.0
  Hello,over a year ago i had a pleasure ordering my wheelchair from National, in the beginning i had no idea how long would take to get the wheelchair to me. After 3 month,i received a call from the manager,that the wheelchair is ready. I have had some issues with the wheelchair,but all the staff,and technicians made everything possible,that i am happy with the wheelchair. Thank you national mobility.
• JS

  JB S

  Jun 15, 2016
  1.0
  We've had nothing but problems with this company. They take forever to do any work on my son's chair, then mess it up when they do finally repair it. They won't answer their phones or return messages promptly either. They said they'd call me as soon as his chair was ready. I called them an hour after they said it would be done and they said it had been ready for awhile, but they had gotten distracted and forgotten to call. We'd use another company, but repair companies will only work on chairs you bought from them. I guarantee you our next wheelchair will be bought elsewhere!

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