Hot Springs Health Thermopolis Clinic (formerly known as Red Rock Family Practice) is a provider-based rural health clinic owned and operated by Hot Springs Health. Services are provided by physicians and advanced practitioners trained in Family Medicine. They provide comprehensive primary health care and OBGYN services to all ages from infant to geriatrics for Hot Springs County and the surrounding communities. The staff furnishes those diagnostic and therapeutic services and supplies that are commonly furnished in a physician’s office. These include medical history, physical examination, assessment of health status, and treatment for a variety of medical conditions.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.