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At Reynolds Memorial Hospital in Glen Dale, we’ve been providing quality care close to home for more than 100 years — and now we’re connected to the largest health care system in the state, WVU Medicine. Reynolds is a nonprofit, acute-care community hospital located in Glen Dale, WV. We are governed by a 25-member volunteer board of directors and licensed for 90-beds, including a 20-bed Skilled Nursing Unit. Reynolds Memorial Hospital is licensed by the WV State Health Department and is accredited by the Joint Commission on Accreditation of Healthcare Organizations. The hospital is a member of the Voluntary Hospital Association, Inc., the American Hospital Association and the WV Hospital Association.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.