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Willow Tree Healthcare Center

About

Rehabilitation CenterNursing Home
Willow Tree Healthcare Center is a skilled nursing facility in Charles Town, WV offering short-term recovery, senior rehabilitation and long-term care services focused on your or your loved one's emotional and physical well-being. The goal of any long-term care center is to help improve your quality of life. We accomplish this by not only addressing clinical needs but tending to the body, mind, heart and soul. We strive to create a supportive environment and excellent experience for our guests, residents and their families. At Willow Tree Healthcare Center an experienced team of professionals are ready to create a customized plan for you or your loved one. Get more information on all services offered at our facility by contacting us today.

Location

Willow Tree Healthcare Center
1263 S George St., Charles Town, WV
25414, United States

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.