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United Hospital Center is designed around the environment with the patient, family, staff and community in mind. The new UHC opened in 2010 and is located along I-79 in Bridgeport. The 692,000 square foot structure rises eight stories. It is designed around the environment with the patient, family, staff and community in mind—which includes enhanced patient privacy, a high level of technology integration and improved access to care. The acute care facility has 292 private inpatient rooms and 24 observation rooms with a medical staff that consist of more than 140 primary care and specialty physicians. UHC employs more than 2,000 Associates.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.