HospitalEmergency RoomMedical ClinicRehabilitation Center
Watertown Regional Medical Center (WRMC) is an award-winning, 95-bed hospital that has been providing the residents of Dodge and Jefferson counties in southeast Wisconsin with excellent healthcare for over 115 years. WRMC is a joint-venture between the Greater Watertown Community Health Foundation and ScionHealth and continues to earn accolades for its outstanding patient outcomes and experiences across the array of services it offers. It recently was included in Becker’s 2023 listing of great community hospitals; it was named a Healthgrades’ 2023 Patient Safety Excellence Award recipient and 2023 Outstanding Patient Experience Award recipient; and it made Chartis’ 2023 listing of Top 100 Rural and Community Hospitals.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.