Susan L Fenrich, BC-HIS*
Owner | President | State Licensed Hearing Instrument Specialist | *Board Certified in Hearing Instrument Sciences
Since Susan grew up hanging out with her dad at the family business, hearing aids are what she knows best . She is the daughter of the late Clarence J. Welsch, the founder of Welsch Hearing Aid Company, and his wife, Ramona. She is a 1980 graduate of Sheboygan North High School, and a 1983 graduate of University of Wisconsin-Platteville. She has a Bachelor of Arts Degree in Psychology, with Minors in French and Business Administration.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.