Eyemart Express

Reviews

• CC

  Carlos Conti

  1 day ago
  5.0
  So prompt and knowledgeable
• KK

  Kas

  May 9, 2026
  5.0
  Stopped in to get my frame fixed and had a great experience. Kat was super friendly, welcoming, and had me out the door in no time. Thank you for the excellent service.
• AY

  Akshay Youtube

  Apr 20, 2026
  5.0
  Got my eye exam done, helped choose frame and lenses, and got everything ready for me. All together not more than an hour. So pleased by the efficiency & knowledge of the staff and appreciate their kindness.
• MB

  Megan Bergholz

  Apr 13, 2026
  5.0
  The whole team here is amazing! Karina went above and beyond to make my experience great and saved me a ton of money in the process! Dr.Dawn is also amazing and I’ve been coming here for years and I won’t go anywhere else!!! Fast, friendly service with a smile! 100000000/10
• AM

  Autumn McCoy

  Apr 4, 2026
  1.0
  The people who work here are great, but they are clearly very overworked. There needs to be more staff at the front desk. Every time I’ve come here, I’ve had to wait at least 20 to 30 minutes. It doesn’t matter how many employees are working, the wait is always excessive. I feel bad that there was a lady here working today on a Saturday by herself . Her name was Nicole. She absolutely went above and beyond and kept a professional attitude even while customers were in a rush and frustrated. She politely handled the attitudes coming from customers like a pro and as I stood in awe , still frustrated from the wait though,. Two people giggled and laughed and talked loudly from behind the laboratory . The phone ringing . Nicole ran to it to answer , while simultaneously telling another customer that it’ll be just a short wait , and handling both mine and my partners broken glasses . Every time I see Nicole here , she’s ALWAYS serious about her role here. She’s what keeps this place on the map. 🗺️. Hopefully eyemart does the right thing , and does her a huge favor by hiring more staff to help Once you are finally helped, the service is quick and efficient. The issue is the wait to even be acknowledged. There have been multiple times where I stood there without anyone acknowledging me at all. The wait has been so long that I’ve had to step outside, and during that time, people who came in after me were helped first. There seems to be no system for keeping track of who is next. This isn’t a complaint about the staff, it’s a staffing and organization issue. The experience would be completely different if that was fixe