Mercyhealth Hospital and Trauma Center-Janesville was designed with you and your family in mind. From the warm, welcoming lobby to the private patient rooms, combined with state-of-the art technology and compassionate care from our expert medial staff, every detail has been designed to promote your healing and well-being. Advanced surgical suites include technology that means less invasive procedures and quicker recovery time. Medical, surgical, special care and intensive care units feature state-of-the-art surroundings and amenities to provide the best medical care possible. And, when you need us most, our emergency trauma center is staffed by specialists 24 hours a day, ready to provide lifesaving care.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.