The Good Feet Store

Reviews

• MB

  Melissa B

  May 7, 2026
  1.0
  I went to the GFS on 3/21 for my severe Morton’s Neuroma. Tyler worked w/me. He found me insert that he said would work. I struggled w/them for a whole week. They wouldn’t stay in place. The adhesive on the velcro would heat & melt & they kept sliding off the inserts. I had to adjust them 30+ x a day. I went back Monday after & returned the inserts. I called corporate to let them know what was going on. She was absolutely no help & told me I had to schedule an appt & go back to the store. I had no other option but to go back to the store. They “fit me” (mind you these are not custom) with a different set. I had no choice but to abide. The next set fit much better where they weren’t sliding, but let me tell you about the pain that it caused me standing at my desk, walking, hiking, etc ‘cause my feet were in so much pain (see photos). I went shopping for maybe 45 mins that following Saturday & I couldn’t even walk anymore. I had to stop shopping and had to go to the car to take my shoes off for relief. I set up another appointment on 4/10 & Tyler agreed that the inserts will not work for me. He mentioned he tried to help another gentleman w/Morton’s Neuroma & that failed as well. To this day, I am still having extreme foot pain, that’s far worse than before I went into the store. Also want to mention, when I went into the GFS on 3/21. Tyler said they have free financing for 18 months. I asked if it was a hard inquiry & if so, I’d rather not go through financing. I could’ve paid a different way. He assured me it was a soft check. Then about 5 minutes later, my watch notified me that I had a hard inquiry on my credit, in which I told him right away about it. I now have a hard inquiry on my credit report for up to 2 years. My score dropped 51 points. I did not authorize a hard check on my credit & I want that dismissed off of my record & I want my full refund of $1835.54. I filed another dispute with CareCredit for the full refund, not just the $1335.79 and filed a report with BBB. I will be taking further action if needed. This almost sent me to urgent care. That’s how bad my feet are after wearing these inserts. RUN!!
• PT

  Paul Tomasello

  Apr 22, 2026
  5.0
  Salesman was more than understanding and knew what he was talking about. I noticed the 1st evening that my back wasn't hurting me and no pain in my hips. Employees like him are hard to find Good Feet better keep this gentleman.
• MW

  Megan Witt

  Mar 23, 2026
  5.0
  Happy Feet. Great service, friendly and no hidden charges.
• EC

  Emily Custer

  Mar 19, 2026
  5.0
  Tyler helped me with the whole process from the moment I stepped through the door. I had no idea if I was just going to be sold some insoles and be on my merry way or not but he told me it’d be a whole change for my body and that they’d be with me every step of the way. I’m definitely now a lifetime customer!
• MM

  melissa m

  Mar 14, 2026
  5.0
  Great service and very helpful

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