REACH Home Care is a locally owned and operated home care agency serving Kennewick, Richland, Pasco, Walla Walla, and surrounding Tri-Cities communities. We provide compassionate in-home care services that help seniors and individuals maintain independence, dignity, and safety in the comfort of their own homes. Our trained caregivers assist with personal care, companionship, dementia care, mobility support, meal preparation, transportation, and daily living activities. At REACH Home Care, we believe quality care starts with trust, reliability, and personalized service tailored to each client’s needs. Our mission is to support families by providing professional, dependable care that improves quality of life.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.