SC
Sarah Citalan
3 days ago
I’ve only had one appt so far and I have to say everyone has been so nice and accommodating. This is the first time I’ve had anything dislocated and I was terrified going in. Front desk ladies were amazing.
The assistant that took me back was super nice and then Dr. Caleb Thomas came in and he was amazing too! Bedside manner was amazing and I felt right at ease. I can not say enough about these amazing people. Was amazing experience apart from ankle issue that isn’t their fault lol
Went in for an evaluation due to numbness of my feet and feeling like I’m walking on bone. No bloodwork issues or anything out of the ordinary. The CEO was filling in for the Dr. There was no examination of my feet. I explained my situation and was told there’s nothing they can do or treat because I’m an odd case. I was sent on my way left to figure out the problem on my own. What a joke of a practice!
I had a very disappointing experience with Dr. Caleb Thomas during my wife’s treatment for plantar fasciitis. Over the course of three visits, we felt that there was very little effort to diagnose or manage her condition.
For the first two appointments, Dr. Thomas wasn’t even available, and we were seen by a covering provider instead. On the third visit, we finally met with Dr. Thomas, but the appointment was not helpful. He didn’t explain the condition, discuss treatment options, or recommend any stretches or exercises that are commonly part of plantar fasciitis care. We left with no clear plan and no guidance on how to manage or improve the pain.
Overall, the experience felt rushed and unhelpful, and we did not receive the level of care or communication we expected after three visits. I hope future patients receive more thorough explanations, practical advice, and a clear treatment plan.
The staff were friendly, professional and accommodating as were the doctors. My experience was very pleasant. I would give them high recommendations.
DF
Darren Frazier
Jun 3, 2026
My partner went in for a foot issue. What she didn't realize that she was charged extras for additional inspections of her same foot! Nail fungus, cracked heel, bunion. She was never fully informed or aware of the disclosure. Transparency is key to customer service. Thank you.