Family First has been working with families and organizations responsible for elder care in the Pacific Northwest since 1989. As the leading provider of care management, home care and licensed counseling, Family First has locations in greater Seattle, Tacoma, and Spokane areas.
In 2024, Villageplan was rebranded to Family First to align with its parent organization. The Washington-based team provides comprehensive and empathetic eldercare solutions for individuals and families, as well as government agencies, hospital systems, religious organizations, and others.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.