Foot & Ankle Surgical Associates

Reviews

• RG

  R Grassmann

  Jun 21, 2026
  5.0
  Best podiatry I've found in WA! The staff & docs are all so wonderful!
• EB

  Elizabeth Barrett

  Jun 1, 2026
  2.0
  I just can’t fathom what I was charged for the doctor who had already seen me a few times before my last appointment to shoot a steroid into a bunion that still hurts when I work on my feet. The steroid was never what I asked for, it was brought out prepped before I was ever asked which felt fine since I thought this was more necessary than the bunion surgery that I went there to ask for. Just be cautious that just asking if a provider you’re already established for if the surgery is appropriate yet, the answer will cost you more money!! America is the land of … make-you-can-afford-to-live-in-your-body-before-you-work….to-afford-to-live-in-your-body. The pain is cheaper, I can’t afford the shoes he told me to buy let alone the bills they’re sending me so now I have collections to pay off for medical bills.
• DA

  Dani Awesome

  May 30, 2026
  5.0
  Incredible people. Quick work with a smile and genuine compassion.
• SW

  Sariah Weber

  May 26, 2026
  1.0
  I don't remember which doctor I saw. It was in early March, though. I had a relatively minor issue with a toenail that I was referred by my endocrinologist for (diabetics have to be a little more careful with feet). They took a culture of it, and told I would get a call. I never got a call. I've gotten many emails and texts about the bill I need to pay, though. Within the texts and emails, the clinic phone number is listed, and I was encouraged to call with questions. Calling, however, means listening to a series of menus, most of which are redundant. Callers have the option to press a number specifically for paying a bill on the first menu.....and also on menus 2 through 5. At the 6th menu, I then waited on hold listening to Pachelbel's Canon in D for 6 minutes, after which I then spoke with someone in finance who could not access anything other than accounts. She did seem sympathetic, and attempted to transfer me to the front desk, explaining that pressing the "appointments" option is a good "shortcut" for avoiding the long holds. I then went into another phone queue, and heard several commercials for the clinic. These commercials claim open availability for seeing patients within 24 to 48 hours. I found this humorous, because if that is the case, one would think getting an actual scheduler/receptionist on the phone wouldn't be this difficult. I also heard the option, at least three times, to press a number to get a call back without losing my place in line. Having tried that before (and getting no call back), I decided to stay on hold this time. After about 8 more minutes, the recordings stopped, and I heard a ringing tone. After 6 rings, the call disconnected from their end. Not mine. Which, coincidentally, also made it impossible to stay on the line to complete a customer satisfaction survey. : ) So, here it is. I'm done trying to contact this clinic to get a real person on the phone, and I have even given up trying to get any information about my toe. They should kindly forget about my bill and call it even.
• SM

  Shelley Mercer

  May 13, 2026
  4.0
  Service was great. For the rest of that same day after my appointment my foot was fine. Next day it has been hurting bad walking on it at work even with these little cushions the doctor gave me. I don't know what to do next.