Telecare Fern Lodge Behavioral Wellness, we provide intensive mental health and psychiatric treatment services in a safe, welcoming environment for adults experiencing a mental health emergency. We believe recovery starts from within and that our job is to do whatever it takes to provide the support needed on your recovery journey. Our secure facility includes a full staff of registered nurses, clinicians, peer specialists, and social workers on call 24-hours a day to provide wraparound support. Fern Lodge is a involuntary Mental Health Facility
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.