The need for a community dental clinic in Spokane’s East Central neighborhood was first identified in 2015 after meeting with the MLK Jr. Family Outreach community center. It was found that half of Washington’s Medicaid-insured children under 6 do not access dental care and only 33% 0-2 years old receive a dental visit.
With over 2,000 families accessing services at the existing community center, CHAS Health felt the need to improve the overall health of the East Central neighborhood by expanding access to quality health and wellness services. The East Central Dental Clinic opened in November 2020 and offers many dental services such as exams, cleanings and extractions as well as teledentistry and video visits.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.