Lourdes Health is a 25-bed Critical Access Hospital in Pasco, WA, proudly serving the Tri-Cities region, including Pasco, Kennewick, Richland, and surrounding communities for nearly 110 years. We provide comprehensive healthcare services, including 24/7 emergency room (ER) care. As an ACC Accredited Chest Pain Center, Lourdes is recognized for excellence in cardiac emergency care and rapid heart attack treatment. Guided by Catholic values, our team is committed to delivering compassionate, high-quality healthcare close to home for patients and families throughout the Tri-Cities.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.