Foot & Ankle Surgical Associates

Reviews

• AC

  A c

  Sep 23, 2026
  1.0
  My experience has been far different…& even my therapist who has tried to help me with this office got fed up and gave up. After a year, now I just about have a nervous breakdown every time I even think about having to deal with this place . while my initial visit went ok , & doc (Bowles) assured me I’d have no problem getting forms signed for paratransit etc in relation to the difficulty I have walking/standing. Frustratingly all my needs since my initial visit have been completely ignored or rudely addressed by the assistant… & then ignored. Phone calls/voice messages that the system says will be returned within 24 hours are not. even when I got to the point of nervous breakdown crying in the voicemail &begging for a call back still no call after a week & a half. March 2026 I called and asked about getting a reasonable accommodation form signed, as I have a lot of days I sit at the bottom of my 3 flights of stairs and just cry because I can not get up them on my legs & have to crab walk backwards up them using my arms to lift my body. now I’m having crippling shoulder issues and that’s getting too hard to do too. It’s now end of September 2026 with zero progress on this issue. assistant said no they wouldn’t sign unless I actually had my surgery scheduled… WHY ON EARTH WOULD THAT BE SAID TO SOMEONE WHO NEEDS THEIR DOC TO VERIFY THEIR CONDITION?!?! Doc had said he wouldn’t do surgery while I’m in a 3rd floor apartment as it can jeopardize the surgery healing properly. After some arguing with the assistant she put me on hold & went and asked the doc, when she got back on the line she said yes they’d sign the forms bring em in. So I hobble in pain down my 3 flights and across a parking lot into the mall to the library to print the forms then across the parking lot of their office that is so hard for me to do I’m crying 1/2 way there having to break in the rain&sob. When I get inside the lady tells me they can not fill out the form and give it back to me , they can only fax or email it off, so I just have to trust they are gunna do it after all this hardship for me….. needless to say it was never received. I had my apartments also send in a form and that one was never returned either. I then went to my primary care doc explaining the situation but she wouldn’t help without the foot& ankle clinic records. So I submitted a records request via the foot& ankle clinics medicopy system to go to my primary doc, supposedly medicopy says it was sent twice but my primary never received. so finally I submitted a request to have them emailed to me… still not received. This has become so mentally frustrating I have not made any progress on this whole situation in a whole year! Also will note when I was in office speaking to the person at the front they told me I don’t need to come in again till I’m ready to schedule surgery. Which makes one feel they are only about pushing surgery to get their $ & do not care about their patients at all. Over the last year I’m having a lot more issues in what used to be my “better foot” , having trouble driving, peroneal tendon subluxation in both feet now…. new issues. & the doc had told me to come back if there were new issues. so idk if it’s just the staff/assistant that is poor or if the whole clinic is only helpful if you have surgery scheduled. the quality of care I received here is….. frustrating , disappointing, & disgraceful. I have a 6 yr old, &these steps to get the reasonable accommodation form signed to be able to get a bottom floor apartment so that I can get the surgery is very important for my quality of life.
• AB

  Alexandria bain

  Sep 4, 2026
  5.0
  From the front office, MAs and Dr Bowles they are all great. I always leave feeling like I was taken care of.
• AR

  allen reeves

  Sep 3, 2026
  5.0
  Diagnose the problem got me fixed and I’m better then before
• LG

  linda gonzales

  Aug 28, 2026
  5.0
  I have been struggling with corns on the bottom of my foot for over a year. I had finally had enough of going every month to the doctor, so I made an appointment with Dr Bowles. When he looked at the bottom of my foot, he knew right away how to fix that stubborn corn. The corns have moved across the bottom of my foot. From below my big toe all the way across to now being below my little toe. When they're trying to grow those corns sting and burn. Very difficult to walk. Anyway I haven't had any paint at all since Dr Bowles worked on my foot yesterday. I am so pleased and confident that I had made the right decision.
• CS

  carol stieper

  Aug 17, 2026
  1.0
  I had to have the surgery completely redone at Kaiser. February until August - it just did not heal and continued to cause me pain