Haggen Pharmacy

Reviews

• AA

  azulita

  Jun 8, 2026
  1.0
  I would like to report an incident involving Shelby, a pharmacy technician, due to what I felt was unprofessional and discourteous treatment. After waiting in line for approximately 40 minutes, I finally reached the counter. Instead of assisting me, Shelby told me to move aside and made a hand gesture that felt dismissive, as though she was shooing me away. She then began helping another customer. That customer kindly pointed out that I had been waiting longer and offered for me to be helped first, but Shelby ignored the suggestion and proceeded to assist yet another customer. After beginning to help the next customer and collecting her personal information, Shelby looked at me and told me that I would need to return to the back of the line due to HIPAA concerns. The customer she was assisting even apologized to me and acknowledged that I had been ahead of her in line. Despite this, Shelby did not offer any explanation for the situation, apologize for the inconvenience, or attempt to address my concerns. I understand that pharmacy staff must follow privacy regulations and that pharmacies can be very busy. However, I felt that I was treated disrespectfully throughout this interaction. The dismissive gesture, being passed over multiple times despite waiting patiently, and the lack of communication or apology left me feeling frustrated and unwelcome. I am bringing this matter to your attention because I believe customers should be treated with professionalism, courtesy, and respect, even when procedures or privacy requirements must be followed.
• CT

  Chrysalis T.

  Jun 1, 2026
  2.0
  I’ve always had decent experiences with the staff so I’m surprised by some of the other reviews. However, the line is always ridiculously long. Like easily 8-10 people and a 20-30 minute wait. If this was a one off thing I wouldn’t bother reviewing, but I am here every month for my prescription, on different days and times, and it is always the same. Time to compare the convenience of groceries and my prescription in the same place with a second stop on my errands and no wait.
• OR

  Omar Ramos

  May 6, 2026
  1.0
  Horrible costumer service. Extremely long waits. Terrible idea to switch your meds here.
• LF

  Lindsey Frazier

  Apr 28, 2026
  1.0
  I have never had such consistently terrible experiences at a pharmacy before. What the heck is going on here? Staff is rude, they never have my medications and speak of months of backorder while the Haggen pharmacy in Fairhaven has no problem getting them. I am actually flabbergasted that such poor service has been allowed for so long.
• DL

  Diana Falcon Lee

  Apr 15, 2026
  1.0
  This pharmacy is crap!! New manager won’t fill certain prescriptions, yells at staff in front of customers. She’s rude. Where are all the techs that could help you? GONE I came there for years. Trying to transfer my scripts out, no luck! Can’t get anyone to answer a phone. I have gone around it so I can get my prescriptions elsewhere but still getting notifications my scripts are filled. If someone would answer a phone it could be fixed. It was never like this before. I don’t care anymore but I’m sure others do. You need to fix it fast!!

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