Proliance Puget Sound Surgery Center, formerly Lakewood Surgery Center, is an outpatient surgery center serving patients since 2004. Most patients go home the same day as their procedure. Our team performs orthopedic surgery of the shoulder, elbow, hand, wrist, neck, back, spine, hip, knee, foot, and ankle, including hip, knee, and joint replacement and sports medicine procedures. We focus on personal attention, comfort, and convenience at every step of the surgical process. The center is part of Puget Sound Orthopaedics and Proliance Surgeons, a network of independent, locally owned clinics in Washington.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.