At Northwest Optical, we pride ourselves on being a premier independent optician-owned shop in Lakewood, WA. Operating by appointment only, we offer personalized one-on-one sessions with Dotty Jackl, LDO, to explore the latest eyewear trends and have your current eyewear expertly serviced.
Our selection of quality frame lines boasts renowned brands such as Silhouettes, Diva, Ovvo, Maui Jim, and more.
With over 30 years of experience, Dotty Jackl, LDO, brings unparalleled expertise to help you find the perfect frame and lens combination tailored to your individual style and prescription. Whether you're bringing in a new prescription from your optometrist or ophthalmologist, count on us to deliver exceptional service and craftsmanship.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.