When you first walk into our office, you will be greeted by a kid-friendly waiting room. From our playhouse and toys to our video game area, we have something fun for all ages. When the appointment begins, your child will get to relax and watch their favorite show or movie on a TV on the ceiling, (and parents are always welcome back in the treatment area). After their smile is bright and shiny, kids receive a token to visit the toy tower where they get to pick out a prize. Dr. Beck, Dr. McCoy and our assistants all spend time with each child connecting, teaching, and striving to provide a fun, comforting environment where each child can develop positive experiences as they begin their lifetime journey to maintain a healthy smile.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.