Burlington Family Dentistry

Reviews

• RW

  Reagan Walker

  Jul 4, 2026
  5.0
  When I went to BFD for the first time, I actually had a pretty great time. The atmosphere is calming, all the people are nice and happy to help, and Beth especially was great while doing my x-ray and cleaning for me. Overall, I felt comfortable and well attended to. Thanks guys! I look forward to working with ya'll again!
• GE

  Gerald Elder

  Jul 3, 2026
  5.0
  I have always been afraid of the dentist. My experience was great. Staff and the dentist were very nice and welcoming. Thank you
• AM

  Antonio Metcalf

  Jun 23, 2026
  5.0
  the staff was so nice and helpful definitely would go here again
• Z0

  Zavier 001

  Jun 1, 2026
  5.0
  Jacylen (i apologize if it’s spelled wrong) was a wonderful and absolutely outstanding hygienist. I felt so understood, and seen for my problems beyond oral hygiene. I’m returning to this clinic specifically for her and her wonderful care. She makes me want to return to the dentist, and take steps forward to working on my oral hygiene. Thank you so much!
• KD

  K Dawg

  Jun 1, 2026
  1.0
  I was going to post this sooner but I thought I’d give BFD a chance to explain why I was threatened with being sent to collections over $15.84. I had never received a statement, call, email or text about having a bill in the first place. This company sent me a collections text at 2:36pm (36 minutes after they closed) on Friday, while in Yellowstone on vacation. I couldn’t even call until Monday, leaving me to stress out over a petty amount. Even worse, they sent a collections text to my wife for $14. Something she was also not aware of. Kind of funny having two collections threats to the same address. When I went in the following Monday, the lady at the desk apologized and explained that it is a third party company that handles billing and there was nothing she could do. She said that they were purchased by a corporation out of state. She said it was the unpaid portion of some work I had done back in December. Supposedly there was a statement sent to me in March which I would have paid if I received it. The biggest problem I have is that they can send me a collection threat but never sent a message reminder to pay my bill which I would have gladly done. Instead, I was threatened and left to stew for a number of days. Needless to say I have fired this company as my dentist. Key word being “company” as they are no longer locally interested. It’s just a money collector and they don’t care about the patient. I will be looking for a new office and I would highly recommend steering clear of this company!! Despite Burlington Family Dentistry’s BEST EFFORTS, they are a complete FAILURE!

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